{"id":10699,"date":"2024-08-21T11:01:31","date_gmt":"2024-08-21T09:01:31","guid":{"rendered":"https:\/\/wisdomhub.staffino.com\/docs\/wisdom-hub-dokumentacia\/editor-dotaznikov\/kniznica-prvkov\/"},"modified":"2025-11-11T11:30:44","modified_gmt":"2025-11-11T10:30:44","slug":"kniznica-prvkov","status":"publish","type":"docs","link":"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/editor-dotaznikov\/kniznica-prvkov\/","title":{"rendered":"Kni\u017enica prvkov dotazn\u00edka"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Pri vytv\u00e1ran\u00ed alebo \u00faprave dotazn\u00edka v \u010dasti \u201e<strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/editor-dotaznikov\/\" data-type=\"docs\" data-id=\"9485\" target=\"_blank\" rel=\"noreferrer noopener\">Editor Dotazn\u00edka<\/a><\/strong>\u201c v hlavnej ponuke kampane pon\u00faka kni\u017enica prvkov r\u00f4zne varianty metr\u00edk, ot\u00e1zok a \u010fal\u0161\u00edch prvkov, z ktor\u00fdch si m\u00f4\u017eete vybra\u0165.<\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/bravo.staffino.com\/flows\/f86a0def-6489-4cd0-913d-74a81e9b6546\/preview?locale=en\" target=\"_blank\" rel=\"noreferrer noopener\">Tu je n\u00e1h\u013ead <\/a>v\u0161etk\u00fdch mo\u017en\u00fdch prvkov a \u00faprav.<\/p>\n\n<p class=\"wp-block-paragraph\">Vyberte si dotazn\u00edk a kliknite na mo\u017enos\u0165 \u201e<strong>+Prida\u0165 nov\u00fd prvok<\/strong>\u201c alebo len na mo\u017enos\u0165 \u201e<strong>+<\/strong>\u201c, aby sa kni\u017enica zobrazila. Zobraz\u00ed sa nov\u00e9 okno, v ktorom si m\u00f4\u017eete vybra\u0165 z nasleduj\u00facich prvkov:  <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"393\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/newelement-ezgif.com-cut-1.gif\" alt=\"\" class=\"wp-image-10683\"\/><\/figure>\n<\/div>\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#a9d098;color:#a9d098\"\/>\n\n<h2 class=\"wp-block-heading alignwide\" id=\"we-re-a-studio-in-berlin-with-an-international-practice-in-architecture-urban-planning-and-interior-design-we-believe-in-sharing-knowledge-and-promoting-dialogue-to-increase-the-creative-potential-of-collaboration\" style=\"font-size:30px;line-height:1.1\"><strong>Metriky<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>najzn\u00e1mej\u0161ie CX metriky pou\u017e\u00edvan\u00e9 po celom svete, ka\u017ed\u00e1 z metr\u00edk pon\u00faka v\u00fdpo\u010det (sk\u00f3re) na z\u00e1klade \u0161tandardn\u00e9ho vzorca<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"251\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-4-1024x251.png\" alt=\"\" class=\"wp-image-10687\" style=\"width:600px\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-4-1024x251.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-4-300x73.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-4-768x188.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-4.png 1413w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>Customer Satisfaction (CSAT) <\/strong><br\/>Sk\u00f3re CSAT sa meria <strong>na stupnici od 1 do 5<\/strong>. Prieskumy CSAT mo\u017eno prisp\u00f4sobi\u0165 tak, aby namiesto typick\u00fdch \u010d\u00edseln\u00fdch stupn\u00edc vyu\u017e\u00edvali vizu\u00e1lne hodnotiace stupnice, ako s\u00fa hviezdi\u010dky alebo smajl\u00edky. V\u010faka tomu by mohol by\u0165 prieskum pre \u00fa\u010dastn\u00edkov zauj\u00edmavej\u0161\u00ed.     <\/p>\n\n<p class=\"wp-block-paragraph\">Pri meran\u00ed CSAT sa p\u00fdtate z\u00e1kazn\u00edkov: <em>Ako by ste ohodnotili svoju celkov\u00fa spokojnos\u0165 s [tovarom\/slu\u017ebou], ktor\u00e9 ste dostali?<\/em><br\/>Va\u0161e sk\u00f3re CSAT je percento \u013eud\u00ed, ktor\u00ed ohodnotili svoju spokojnos\u0165 4 alebo 5 na \u0161k\u00e1le. V\u00fdhodou je svetov\u00fd benchmark COPC pre meranie CSAT a mo\u017enos\u0165 porovna\u0165 va\u0161e kan\u00e1ly s in\u00fdmi z\u00e1kazn\u00edckym servisom svetovej triedy (celkov\u00e1 spokojnos\u0165 z\u00e1kazn\u00edkov \u2265 85 % v horn\u00fdch dvoch poliach a celkov\u00e1 nespokojnos\u0165 z\u00e1kazn\u00edkov \u2264 5 % v dolnom poli).    <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"408\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/csat-2-1024x408.png\" alt=\"\" class=\"wp-image-11593\" style=\"width:824px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/csat-2-1024x408.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/csat-2-300x120.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/csat-2-768x306.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/csat-2-1536x612.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/csat-2.png 1633w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\"><strong>Customer Effort Score (CES)<\/strong><br\/>Pri Customer Effort Score (CES), alebo tie\u017e sk\u00f3re z\u00e1kazn\u00edckeho \u00fasilia, sa p\u00fdtate z\u00e1kazn\u00edkov, ko\u013eko \u00fasilia museli vynalo\u017ei\u0165 na konkr\u00e9tnu interakciu s va\u0161ou spolo\u010dnos\u0165ou, tak\u017ee ide o \u010disto transak\u010dn\u00fa metriku. Be\u017ene sa CES prieskum posiela ako nasleduj\u00faci krok po kontakte z\u00e1kazn\u00edka so z\u00e1kazn\u00edckym servisom a pou\u017e\u00edva sa na zlep\u0161enie \u010dasu odozvy z\u00e1kazn\u00edckeho servisu \u010di kvality slu\u017eieb. CES sa meria <strong>na 5 alebo 7-bodovej \u0161k\u00e1le alebo prostredn\u00edctvom jednoduchej hodnotiacej ot\u00e1zky s vyjadren\u00edm s\u00fahlasu\/nes\u00fahlasu<\/strong>. Prvok CES m\u00f4\u017ee vyzera\u0165 napr\u00edklad takto: <em>Organiz\u00e1cia mi u\u013eah\u010dila rie\u0161enie m\u00f4jho probl\u00e9mu<\/em>. (a n\u00e1sledn\u00fd v\u00fdber, do akej miery z\u00e1kazn\u00edk s\u00fahlas\u00ed)     <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"509\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CES-1-1024x509.png\" alt=\"\" class=\"wp-image-11579\" style=\"width:775px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CES-1-1024x509.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CES-1-300x149.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CES-1-768x382.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CES-1.png 1322w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\"><strong>First Call Resolution (FCR)<\/strong><br\/>Metrika FCR vyjadruje \u00faspe\u0161nos\u0165 vyrie\u0161enia z\u00e1kazn\u00edckeho probl\u00e9mu po\u010das prv\u00e9ho kontaktu a pou\u017e\u00edva sa na meranie efekt\u00edvnosti z\u00e1kazn\u00edckeho servisu. Jedn\u00e1 sa o percento z\u00e1kazn\u00edckych ot\u00e1zok\/probl\u00e9mov, ktor\u00e9 sa vyrie\u0161ia pri prvom kontakte. Pri FCR sa p\u00fdtate ot\u00e1zku: <em>Podarilo sa [spolo\u010dnosti\/zamestnancovi] vyrie\u0161i\u0165 V\u00e1\u0161 probl\u00e9m po prvom telefon\u00e1te\/kontakte?<\/em><br\/><br\/>Ak chcete zisti\u0165 mieru FCR, <strong>vyde\u013ete po\u010det pr\u00edpadov vyrie\u0161en\u00fdch na prv\u00fd pokus celkov\u00fdm po\u010dtom pr\u00edpadov spracovan\u00fdch agentmi a potom vyn\u00e1sobte 100, aby ste z\u00edskali percento<\/strong> &#8211; dobr\u00e1 spr\u00e1va je, \u017ee na\u0161e CX dashboardy urobia v\u00fdpo\u010det za v\u00e1s.  <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/FCR-1024x583.png\" alt=\"\" class=\"wp-image-11575\" style=\"width:796px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/FCR-1024x583.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/FCR-300x171.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/FCR-768x437.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/FCR-1536x874.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/FCR.png 1637w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\"><strong>Net Promoter Score (NPS)<\/strong><br\/>NPS je spo\u013eahliv\u00fdm ukazovate\u013eom obchodn\u00e9ho rastu v\u010faka svojej korel\u00e1cii s lojalitou z\u00e1kazn\u00edkov. Pou\u017e\u00edvaj\u00fa ho mnoh\u00e9 v\u00fdznamn\u00e9 spolo\u010dnosti po celom svete. Implement\u00e1ciou NPS budete m\u00f4c\u0165 porovna\u0165 svoj vlastn\u00fd v\u00fdkon s v\u00fdkonom va\u0161ich s\u00faperov. Naviac, d\u00e1tami z prieskumu NPS m\u00f4\u017eete \u013eahko podlo\u017ei\u0165 svoje n\u00e1vrhy a presve\u010di\u0165 mana\u017ement, aby podporili va\u0161e pl\u00e1ny.<br\/>V NPS prieskume z\u00e1kazn\u00edkov \u017eiadate, aby<strong> na stupnici od 0 do 10 hodnotili <\/strong>pravdepodobnos\u0165, \u017ee odporu\u010dia produkt alebo slu\u017ebu od va\u0161ej spolo\u010dnosti zn\u00e1memu.    <\/p>\n\n<p class=\"wp-block-paragraph\">Prieskum NPS teda rozde\u013euje va\u0161u z\u00e1kazn\u00edcku z\u00e1klad\u0148u do troch kateg\u00f3ri\u00ed:<br\/><strong>promot\u00e9ri (s hodnoten\u00edm 9 alebo 10)<\/strong><br\/><strong>pas\u00edvni (s hodnoten\u00edm 7 alebo 8)<\/strong><br\/><strong>kritici (s hodnoten\u00edm 6 alebo menej)<\/strong> <\/p>\n\n<p class=\"wp-block-paragraph\">Tento preh\u013ead v\u00e1m umo\u017e\u0148uje vytv\u00e1ra\u0165 kampane a rie\u0161enia na z\u00edskanie a udr\u017eanie lojality ka\u017edej skupiny.<br\/>Pri meran\u00ed NPS sa p\u00fdtate: <em>Na stupnici od 0 do 10, ak\u00e1 je pravdepodobnos\u0165, \u017ee by ste odporu\u010dili na\u0161u spolo\u010dnos\u0165 priate\u013eovi alebo kolegovi?<\/em><br\/>NPS sa ud\u00e1va ako sk\u00f3re od -100 do 100. Ak chcete zisti\u0165 hodnotu NPS, jednoducho odpo\u010d\u00edtajte percento \u013eud\u00ed, ktor\u00ed v\u00e1m dali hodnotenie 9 alebo 10 (promot\u00e9ri), od percenta t\u00fdch, ktor\u00ed v\u00e1s ohodnotili 6 alebo menej (kritici). S t\u00fdmto v\u00fdpo\u010dtom si nel\u00e1mte hlavu, urobia ho za v\u00e1s na\u0161e CX dashboardy.   <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/NPS-2-1024x541.png\" alt=\"\" class=\"wp-image-11581\" style=\"width:821px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/NPS-2-1024x541.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/NPS-2-300x159.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/NPS-2-768x406.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/NPS-2-1536x812.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/NPS-2.png 1542w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\"><strong>Customer Journey (CXJ)<\/strong> <br\/>Logika metriky Customer Journey, resp. Z\u00e1kazn\u00edcka cesta, je podobn\u00e1 logike prvku ot\u00e1zky s viacer\u00fdmi mo\u017enos\u0165ami (multichoice). Prvok CXJ pon\u00faka viacero mo\u017enost\u00ed na v\u00fdber a v\u00e4\u010d\u0161inou sleduje predch\u00e1dzaj\u00face \u010dasti z\u00e1kazn\u00edckej cesty, k\u00fdm sa z\u00e1kazn\u00edk nedostane k poslednej transakcii. CXJ ot\u00e1zka vytvoren\u00e1 cez Staffino m\u00f4\u017ee vyzera\u0165 nepr\u00edklad takto: <em>Sk\u00fa\u0161ali ste vyrie\u0161i\u0165 svoju po\u017eiadavku a informova\u0165 sa na in\u00fdch kontaktn\u00fdch miestach, k\u00fdm ste n\u00e1m zavolali na z\u00e1kazn\u00edcku linku?<\/em>   <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"527\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CXJ-1024x527.png\" alt=\"\" class=\"wp-image-11583\" style=\"width:818px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CXJ-1024x527.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CXJ-300x154.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CXJ-768x395.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/CXJ.png 1439w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<hr class=\"wp-block-separator has-text-color has-luminous-vivid-orange-color has-alpha-channel-opacity has-luminous-vivid-orange-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading alignwide\" id=\"we-re-a-studio-in-berlin-with-an-international-practice-in-architecture-urban-planning-and-interior-design-we-believe-in-sharing-knowledge-and-promoting-dialogue-to-increase-the-creative-potential-of-collaboration\" style=\"font-size:30px;line-height:1.1\"><strong>Ot\u00e1zky<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>skupina prvkov spojen\u00fdch s r\u00f4znymi typmi ot\u00e1zok s r\u00f4znym dizajnom, no bez \u0161pecifick\u00e9ho v\u00fdpo\u010dtu<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"243\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-3-1024x243.png\" alt=\"\" class=\"wp-image-10689\" style=\"width:600px\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-3-1024x243.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-3-300x71.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-3-768x182.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-3.png 1413w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><strong>Hodnotiace stupnice<\/strong><br\/>Hodnotenie na stupnici od 2 do 10 v\u00e1m poskytne priemern\u00fd v\u00fdsledok medzi respondentmi. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"955\" height=\"577\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Rating-scale.png\" alt=\"\" class=\"wp-image-11591\" style=\"width:586px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Rating-scale.png 955w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Rating-scale-300x181.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Rating-scale-768x464.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Rating-scale-570x345.png 570w\" sizes=\"(max-width: 955px) 100vw, 955px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\"><strong>Sentiment<\/strong> <br\/>Element umo\u017e\u0148uje po\u010fakova\u0165 zamestnancovi alebo mu zanecha\u0165 n\u00e1vrh na zlep\u0161enie. Zameriava sa viac na individu\u00e1lny v\u00fdkon a sentiment, ktor\u00fd konkr\u00e9tna transakcia vyvolala u z\u00e1kazn\u00edka. Ot\u00e1zka t\u00fdkaj\u00faca sa sentimentu vytvoren\u00e1 cez Staffino m\u00f4\u017ee vyzera\u0165 asi takto: <em>Ak\u00e1 bola va\u0161a sk\u00fasenos\u0165?<\/em>  <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"481\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Sentiment-1-1024x481.png\" alt=\"\" class=\"wp-image-11589\" style=\"width:727px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Sentiment-1-1024x481.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Sentiment-1-300x141.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Sentiment-1-768x361.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Sentiment-1.png 1291w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\"><strong>Otvoren\u00e1 ot\u00e1zka<\/strong><br\/>Otvoren\u00e9 ot\u00e1zky alebo takzvan\u00e9 verbatimy poskytuj\u00fa mo\u017enos\u0165 zanecha\u0165 textov\u00fa sp\u00e4tn\u00fa v\u00e4zbu s d\u013a\u017ekou <strong>a\u017e do 1 000 znakov<\/strong>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"471\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/open-question-1024x471.png\" alt=\"\" class=\"wp-image-11595\" style=\"width:706px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/open-question-1024x471.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/open-question-300x138.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/open-question-768x353.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/open-question.png 1513w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#5abdf7;color:#5abdf7\"\/>\n\n<h2 class=\"wp-block-heading alignwide\" id=\"we-re-a-studio-in-berlin-with-an-international-practice-in-architecture-urban-planning-and-interior-design-we-believe-in-sharing-knowledge-and-promoting-dialogue-to-increase-the-creative-potential-of-collaboration\" style=\"font-size:30px;line-height:1.1\"><strong>Statick\u00e9 prvky<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li> skupina preddefinovan\u00fdch prvkov, ktor\u00e9 sa nepou\u017e\u00edvaj\u00fa na zber sp\u00e4tnej v\u00e4zby, ale s\u00fa v\u00e4\u010d\u0161inou spojen\u00e9 s vizu\u00e1lnou str\u00e1nkou dotazn\u00edka<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"289\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-2-1024x289.png\" alt=\"\" class=\"wp-image-10685\" style=\"width:600px\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-2-1024x289.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-2-300x85.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-2-768x217.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-2.png 1413w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><br\/><strong>Rozde\u013eova\u010d<\/strong>: vizu\u00e1lne rozdelenie obsahu takmer od okraja po okraj <br\/><strong>Nadpis<\/strong>: v\u00e4\u010d\u0161ia ve\u013ekos\u0165 p\u00edsma v porovnan\u00ed so \u0161tandardn\u00fdmi prvkami <br\/><strong>Obr\u00e1zok<\/strong>: vlo\u017ete form\u00e1ty JPG, PNG alebo GIF s max. ve\u013ekos\u0165ou 4 MB (napr\u00edklad logo spolo\u010dnosti)  <br\/><strong>Video:<\/strong> vlo\u017ete adresu URL videa <br\/><strong>QR k\u00f3d<\/strong>: vygenerujte unik\u00e1tny QR k\u00f3d s n\u00e1zvom a upravte jeho ve\u013ekos\u0165 <br\/><strong>Odsek<\/strong>: oby\u010dajn\u00fd text <br\/><strong>Zalomenie strany:<\/strong> rozdelenie prvkov na samostatn\u00e9 strany <br\/><strong>Blok<\/strong> (moment\u00e1lne nedostupn\u00fd) <br\/><strong>Profil<\/strong>: vlo\u017ete avatar zamestnanca s podrobnos\u0165ami profilu alebo bez nich<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"870\" height=\"653\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/elements.png\" alt=\"\" class=\"wp-image-11597\" style=\"width:525px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/elements.png 870w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/elements-300x225.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/elements-768x576.png 768w\" sizes=\"(max-width: 870px) 100vw, 870px\" \/><\/figure>\n<\/div>\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#7bd8db;color:#7bd8db\"\/>\n\n<h2 class=\"wp-block-heading alignwide\" id=\"we-re-a-studio-in-berlin-with-an-international-practice-in-architecture-urban-planning-and-interior-design-we-believe-in-sharing-knowledge-and-promoting-dialogue-to-increase-the-creative-potential-of-collaboration\" style=\"font-size:30px;line-height:1.1\"><strong>Podporn\u00e9 prvky<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>skupina prvkov, ktor\u00e9 sa nemusia nevyhnutne pou\u017e\u00edva\u0165 na zhroma\u017e\u010fovanie sp\u00e4tnej v\u00e4zby, ale sk\u00f4r na zhroma\u017e\u010fovanie dodato\u010dn\u00fdch \u00fadajov, ktor\u00e9 m\u00f4\u017eu by\u0165 overen\u00e9 v r\u00e1mci form\u00e1tu<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"126\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-5-1024x126.png\" alt=\"\" class=\"wp-image-10691\" style=\"width:600px\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-5-1024x126.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-5-300x37.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-5-768x95.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-5.png 1413w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\"><br\/><strong>Vstupn\u00e9 pole<\/strong>: zadanie telef\u00f3nneho \u010d\u00edsla, e-mailovej adresy a in\u00e9ho typu textu s overen\u00edm form\u00e1tu (spr\u00e1vna predvo\u013eba, e-mailov\u00e1 adresa mus\u00ed obsahova\u0165 \u201e@\u201c at\u010f.)<br\/><strong>S\u00fahlas:<\/strong> za\u010diarkavacie pol\u00ed\u010dko, pr\u00edlohy a mo\u017enosti pr\u00e1vneho s\u00fahlasu <\/p>\n\n<p class=\"wp-block-paragraph\">Ak vyu\u017e\u00edvame element S\u00fahlas a vklad\u00e1me do\u0148 URL, zobraz\u00ed sa ako iframe. Ak URL neumo\u017e\u0148uje zobrazenie v iframe (je blokovan\u00e9 ochranou str\u00e1nky), <strong>je potrebn\u00e9 upravi\u0165 webov\u00fa str\u00e1nku na va\u0161ej strane<\/strong>. To, \u010di dan\u00e1 URL podporuje zobrazenie v iframe, si m\u00f4\u017eete overi\u0165 <a href=\"https:\/\/iframetester.com\/?url=https:\/\/staffino.com\/\" data-type=\"link\" data-id=\"https:\/\/iframetester.com\/?url=https:\/\/staffino.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">napr\u00edklad na tejto str\u00e1nke<\/a>.  <\/p>\n\n<hr class=\"wp-block-separator has-text-color has-vivid-purple-color has-alpha-channel-opacity has-vivid-purple-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading alignwide\" id=\"we-re-a-studio-in-berlin-with-an-international-practice-in-architecture-urban-planning-and-interior-design-we-believe-in-sharing-knowledge-and-promoting-dialogue-to-increase-the-creative-potential-of-collaboration\" style=\"font-size:30px;line-height:1.1\"><strong>Import<\/strong><\/h2>\n\n<ul class=\"wp-block-list\">\n<li>Mo\u017enos\u0165 Importova\u0165 prvok v\u00e1m umo\u017e\u0148uje pripoji\u0165 a nahra\u0165 u\u017e existuj\u00face ot\u00e1zky z r\u00f4znych dotazn\u00edkov do toho, ktor\u00fd nastavujete alebo upravujete.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"137\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-6-1024x137.png\" alt=\"\" class=\"wp-image-10693\" style=\"width:600px\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-6-1024x137.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-6-300x40.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-6-768x103.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Flow-editor-elements-6.png 1413w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">Viac inform\u00e1ci\u00ed o spr\u00e1van\u00ed <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/editor-dotaznikov\/zdielane-prvky\/\" data-type=\"link\" data-id=\"https:\/\/wisdomhub.staffino.com\/docs\/wisdom-hub-docs\/flow-editor\/shared-element\/\" target=\"_blank\" rel=\"noreferrer noopener\">zdie\u013ean\u00e9ho prvku n\u00e1jdete tu.<\/a><\/strong> Ak chcete vidie\u0165, ako m\u00f4\u017ee v\u00e1\u0161 prieskum vyzera\u0165, <a href=\"https:\/\/bravo.staffino.com\/flows\/2b97cc18-4a37-474c-b761-e4214e7a2c2b\/preview?locale=sk\" target=\"_blank\" rel=\"noreferrer noopener\">tu je n\u00e1h\u013ead<\/a> dotazn\u00edka vhodn\u00e9ho pre Telekomunik\u00e1cie.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pri vytv\u00e1ran\u00ed alebo \u00faprave dotazn\u00edka v \u010dasti \u201eEditor Dotazn\u00edka\u201c v hlavnej ponuke kampane pon\u00faka kni\u017enica prvkov r\u00f4zne varianty metr\u00edk, ot\u00e1zok a \u010fal\u0161\u00edch prvkov, z ktor\u00fdch si m\u00f4\u017eete vybra\u0165. Tu je n\u00e1h\u013ead v\u0161etk\u00fdch mo\u017en\u00fdch prvkov a \u00faprav. Vyberte si dotazn\u00edk a kliknite na mo\u017enos\u0165 \u201e+Prida\u0165 nov\u00fd prvok\u201c alebo len na mo\u017enos\u0165 \u201e+\u201c, aby sa kni\u017enica zobrazila. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":10569,"menu_order":34,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-10699","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/10699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/comments?post=10699"}],"version-history":[{"count":20,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/10699\/revisions"}],"predecessor-version":[{"id":13182,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/10699\/revisions\/13182"}],"up":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/10569"}],"wp:attachment":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/media?parent=10699"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/doc_tag?post=10699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}