{"id":11603,"date":"2025-01-08T02:03:33","date_gmt":"2025-01-08T01:03:33","guid":{"rendered":"https:\/\/wisdomhub.staffino.com\/docs\/filtrovanie-dat\/"},"modified":"2025-11-11T11:30:39","modified_gmt":"2025-11-11T10:30:39","slug":"filtrovanie-dat","status":"publish","type":"docs","link":"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/sprava-hodnoteni\/filtrovanie-dat\/","title":{"rendered":"Filtrovanie sp\u00e4tnej v\u00e4zby"},"content":{"rendered":"\n<p>Filtrovanie v r\u00e1mci str\u00e1nky <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/sprava-hodnoteni\/\" data-type=\"docs\" data-id=\"9481\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Spr\u00e1va hodnoten\u00ed<\/strong><\/a> je m\u00f4\u017en\u00e9 na dvoch \u00farovniach:<\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Filter d\u00e1tumu<\/strong><br\/>Ak chcete zobrazi\u0165 v\u00fdsledky iba za konkr\u00e9tne obdobie, pou\u017eite filter d\u00e1tumu umiestnen\u00fd na pravej strane sekcie Spr\u00e1va Hodnoten\u00ed. Tento filter v\u00e1m umo\u017e\u0148uje prech\u00e1dza\u0165 mesiacmi a rokmi, manu\u00e1lne zada\u0165 po\u017eadovan\u00fd d\u00e1tum alebo vybra\u0165 si z niektor\u00fdch preddefinovan\u00fdch \u010dasov\u00fdch r\u00e1mcov, ako napr\u00edklad minul\u00fd t\u00fd\u017ede\u0148 alebo tento rok.<br\/>Ak chcete pou\u017ei\u0165 filter, kliknite na tla\u010didlo \u201ePou\u017ei\u0165\u201c alebo kliknite kdeko\u013evek mimo filtra.<br\/><br\/> <\/li>\n<\/ol>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"465\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/ezgif.com-video-to-gif-converter-kopia.gif\" alt=\"\" class=\"wp-image-11556\"\/><\/figure>\n<\/div>\n<p>\u26a0\ufe0f <em>Upozor\u0148ujeme, \u017ee d\u00e1tumov\u00fd filter sa ulo\u017e\u00ed s ka\u017edou z va\u0161ich rel\u00e1ci\u00ed. To znamen\u00e1, \u017ee ak opust\u00edte platformu s filtrom \u201eposledn\u00fdch 7 dn\u00ed\u201c, pri \u010fal\u0161om prihl\u00e1sen\u00ed sa pou\u017eije rovnak\u00fd \u010dasov\u00fd r\u00e1mec. <\/em><\/p>\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>V\u0161eobecn\u00fd filter<\/strong><br\/>Robustn\u00fd filter, ktor\u00fd je k dispoz\u00edcii na \u013eavej strane \u010dasti platformy Spr\u00e1va Hodnoten\u00ed, v\u00e1m m\u00f4\u017ee pom\u00f4c\u0165 triedi\u0165 \u00fadaje na z\u00e1klade ak\u00fdchko\u013evek podrobnost\u00ed. Ni\u017e\u0161ie je stru\u010dn\u00fd popis filtrov a situ\u00e1ci\u00ed, kedy ich m\u00f4\u017eete pou\u017ei\u0165. <\/li>\n<\/ol>\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0160trukt\u00fara:<\/strong> pozrite si iba v\u00fdsledky pre konkr\u00e9tnu krajinu, t\u00edm alebo zamestnanca<\/li>\n\n\n\n<li><strong>Atrib\u00faty:<\/strong> pozrite si iba v\u00fdsledky na z\u00e1klade pohlavia, hodnoty objedn\u00e1vky, typu retencie (ak\u00fdko\u013evek atrib\u00fat, ktor\u00fd n\u00e1m po\u0161lete v <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/zdroje-dat\/\" data-type=\"docs\" data-id=\"9970\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Zdroji d\u00e1t<\/strong><\/a>)<\/li>\n\n\n\n<li><strong>Dotazn\u00edk a ot\u00e1zky<\/strong>: m\u00f4\u017eete zobrazi\u0165 napr\u00edklad iba pozit\u00edvne v\u00fdsledky pre ot\u00e1zku CSAT alebo v\u00fdsledky pre dotazn\u00edk t\u00fdkaj\u00faci sa call centra<\/li>\n\n\n\n<li><strong>Interakcia<\/strong>: m\u00f4\u017eete zobrazi\u0165 len v\u00fdsledky s odpove\u010fou z\u00e1kazn\u00edkovi \u010di s internou diskusiou<\/li>\n<\/ul>\n\n<p>Pomocou za\u010diarkavacieho pol\u00ed\u010dka vyberte pr\u00edslu\u0161n\u00fd atrib\u00fat na filtrovanie alebo si pom\u00f4\u017ete prep\u00edna\u010dom \u201e<strong>vyl\u00fa\u010di\u0165 v\u00fdber<\/strong>\u201c, ke\u010f chcete vyl\u00fa\u010di\u0165 nieko\u013eko atrib\u00fatov.<\/p>\n\n<p>Ak chcete pou\u017ei\u0165 filter, kliknite na tla\u010didlo \u201e<strong>Pou\u017ei\u0165<\/strong>\u201c alebo kliknite kdeko\u013evek mimo filtra.<\/p>\n\n<p>V\u0161etky aktu\u00e1lne pou\u017eit\u00e9 filtre s\u00fa zobrazen\u00e9 pod po\u013eom na zad\u00e1vanie filtra a zv\u00fdraznen\u00e9 sivou farbou.<\/p>\n\n<p>Ak chcete odstr\u00e1ni\u0165 akt\u00edvne filtre, kliknite na mo\u017enos\u0165 \u201e<strong>Vymaza\u0165 v\u00fdber<\/strong>\u201c. Ak chcete zn\u00ed\u017ei\u0165 po\u010det filtrov, kliknite na mo\u017enos\u0165 \u201ex\u201c dostupn\u00fa pre ka\u017ed\u00fd filtrovan\u00fd parameter.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"800\" height=\"679\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-14o2.43.37-ezgif.com-video-to-gif-converter.gif\" alt=\"\" class=\"wp-image-11558\"\/><\/figure>\n<\/div>\n<p>U\u017e v\u00e1s nebav\u00ed filtrova\u0165 st\u00e1le to ist\u00e9? Zistite, ako pou\u017e\u00edva\u0165 <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/sprava-hodnoteni\/predvolby-filtrov\/\" data-type=\"docs\" data-id=\"11140\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Predvo\u013ebu filtra<\/strong><\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Filtrovanie v r\u00e1mci str\u00e1nky Spr\u00e1va hodnoten\u00ed je m\u00f4\u017en\u00e9 na dvoch \u00farovniach: \u26a0\ufe0f Upozor\u0148ujeme, \u017ee d\u00e1tumov\u00fd filter sa ulo\u017e\u00ed s ka\u017edou z va\u0161ich rel\u00e1ci\u00ed. To znamen\u00e1, \u017ee ak opust\u00edte platformu s filtrom \u201eposledn\u00fdch 7 dn\u00ed\u201c, pri \u010fal\u0161om prihl\u00e1sen\u00ed sa pou\u017eije rovnak\u00fd \u010dasov\u00fd r\u00e1mec. Pomocou za\u010diarkavacieho pol\u00ed\u010dka vyberte pr\u00edslu\u0161n\u00fd atrib\u00fat na filtrovanie alebo si pom\u00f4\u017ete prep\u00edna\u010dom \u201evyl\u00fa\u010di\u0165 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":11664,"menu_order":24,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-11603","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/11603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/comments?post=11603"}],"version-history":[{"count":6,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/11603\/revisions"}],"predecessor-version":[{"id":12997,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/11603\/revisions\/12997"}],"up":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/11664"}],"wp:attachment":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/media?parent=11603"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/doc_tag?post=11603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}