{"id":12103,"date":"2025-01-16T03:50:09","date_gmt":"2025-01-16T02:50:09","guid":{"rendered":"https:\/\/wisdomhub.staffino.com\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/"},"modified":"2025-11-11T11:30:32","modified_gmt":"2025-11-11T10:30:32","slug":"sablony-ziadosti","status":"publish","type":"docs","link":"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/","title":{"rendered":"\u0160abl\u00f3ny \u017eiadost\u00ed"},"content":{"rendered":"\n<p>Str\u00e1nka <strong>\u0160abl\u00f3ny \u017eiadost\u00ed<\/strong> sa t\u00fdka nastaven\u00ed \u0161abl\u00f3n, ktor\u00e9 pou\u017e\u00edvate na zber vy\u017eiadanej sp\u00e4tnej v\u00e4zby. \u0160abl\u00f3na presmeruje Va\u0161ich z\u00e1kazn\u00edkov\/zamestnancov na dotazn\u00edk. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"564\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-2-5-1024x564.png\" alt=\"\" class=\"wp-image-11995\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-2-5-1024x564.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-2-5-300x165.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-2-5-768x423.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-2-5-1536x845.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-2-5.png 2006w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>Teraz V\u00e1s prevedieme str\u00e1nkou \u0161abl\u00f3n \u017eiadost\u00ed. <\/p>\n\n<p>Po\u010dn\u00fac zhora m\u00f4\u017eete ako prv\u00fd vidie\u0165 <strong>po\u010det \u0161abl\u00f3n <\/strong>rozdelen\u00fdch do kan\u00e1lov.<\/p>\n\n<p>Zoznam v\u0161etk\u00fdch \u0161abl\u00f3n \u017eiadost\u00ed (hlavn\u00e1 tabu\u013eka) pozost\u00e1va z nasleduj\u00facich inform\u00e1ci\u00ed:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u00e1zov<\/strong>: N\u00e1zov zvy\u010dajne predstavuje n\u00e1zov kampane, pre ktor\u00fa je \u0161abl\u00f3na vytvoren\u00e1.<\/li>\n\n\n\n<li><strong>Typ<\/strong>: Typ \u0161abl\u00f3ny je zalo\u017een\u00fd na kan\u00e1li, cez ktor\u00fd distribuujeme \u0161abl\u00f3nu (a dotazn\u00edk).<\/li>\n\n\n\n<li><strong>Skupina<\/strong>: N\u00e1zov skupiny, ktorej s\u00fa\u010das\u0165ou je \u0161abl\u00f3na (pr\u00e1zdne, ak nie je priraden\u00e1 \u017eiadna skupina).<\/li>\n\n\n\n<li><strong>Jazyk<\/strong>: Zoznam jazykov, v ktor\u00fdch je \u0161abl\u00f3na vytvoren\u00e1.<\/li>\n\n\n\n<li><strong>Posledn\u00e1 \u00faprava<\/strong>: D\u00e1tum poslednej \u00fapravy \u0161abl\u00f3ny.<\/li>\n<\/ul>\n\n<p>Ak sa vytvor\u00ed viac po\u017eadovan\u00fdch \u0161abl\u00f3n, m\u00f4\u017eete pou\u017ei\u0165 vyh\u013ead\u00e1vac\u00ed panel na vyh\u013eadanie konkr\u00e9tnej \u0161abl\u00f3ny pod\u013ea jej n\u00e1zvu.<\/p>\n\n<p>K dispoz\u00edcii je aj mo\u017enos\u0165 zoskupenia \u0161abl\u00f3n. Viac inform\u00e1ci\u00ed o <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/#Requesting-templates-groups\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Skupin\u00e1ch \u0161abl\u00f3n \u017eiadost\u00ed n\u00e1jdete tu<\/strong><\/a>.<\/p>\n\n<p>Zoznam v\u0161etk\u00fdch <strong>skup\u00edn \u0161abl\u00f3n \u017eiadost\u00ed<\/strong> (hlavn\u00e1 tabu\u013eka) pozost\u00e1va z nasleduj\u00facich inform\u00e1ci\u00ed:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u00e1zov<\/strong>: N\u00e1zov zvy\u010dajne predstavuje kampa\u0148, pre ktor\u00fa bud\u00fa \u0161abl\u00f3ny pou\u017eit\u00e9 (call centrum, technici, maloobchod, at\u010f.). Ak je vytvoren\u00fdch viac skup\u00edn, pokojne pou\u017eite vyh\u013ead\u00e1vac\u00ed panel na vyh\u013eadanie konkr\u00e9tnej skupiny na z\u00e1klade jej n\u00e1zvu.<\/li>\n\n\n\n<li><strong>\u0160abl\u00f3ny v skupin\u00e1ch:<\/strong> Po\u010det \u0161abl\u00f3n pridan\u00fdch do skupiny.<\/li>\n\n\n\n<li><strong>Posledn\u00e1 \u00faprava:<\/strong> D\u00e1tum poslednej \u00fapravy skupiny.<\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"743\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-1-8-1024x743.png\" alt=\"\" class=\"wp-image-11997\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-1-8-1024x743.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-1-8-300x218.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-1-8-768x557.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-1-8-1536x1114.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-1-8-2048x1486.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>Oba zoznamy m\u00f4\u017eete zoradi\u0165 pod\u013ea ktor\u00e9hoko\u013evek z vy\u0161\u0161ie uveden\u00fdch parametrov.<\/p>\n\n<p>Na tejto str\u00e1nke m\u00f4\u017eete pokra\u010dova\u0165 v nasleduj\u00facich zmen\u00e1ch:*<\/p>\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#Creating-a-requesting-template\" data-type=\"internal\" data-id=\"#Creating-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Vytvo\u0159en\u00ed \u0161ablony \u017e\u00e1dosti<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/#duplicating-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Duplikova\u0165 existuj\u00face \u0161abl\u00f3ny \u017eiadost\u00ed<\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/#Adjusting-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\">Upravi\u0165 existuj\u00face \u0161abl\u00f3ny \u017eiadost\u00ed<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/#deleting-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\">Odstr\u00e1ni\u0165 existuj\u00face \u0161abl\u00f3ny \u017eiadost\u00ed<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/#Adjusting-requesting-templates-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Upravi\u0165 existuj\u00face skupiny \u0161abl\u00f3n \u017eiadost\u00ed<\/a><\/strong><\/li>\n<\/ul>\n\n<p class=\"has-small-font-size\">*Po kliknut\u00ed na n\u00e1zov sekcie sa dozviete viac o konkr\u00e9tnych nastaveniach.<\/p>\n\n<hr class=\"wp-block-separator has-text-color has-light-green-cyan-color has-alpha-channel-opacity has-light-green-cyan-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"Creating-a-requesting-template\">Vytvorenie \u0161abl\u00f3ny \u017eiadosti<\/h2>\n\n<p>S nastaven\u00edm \u0161abl\u00f3n m\u00f4\u017eete za\u010da\u0165 tak, \u017ee nav\u0161t\u00edvite sekciu \u201e<a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/\" data-type=\"docs\" data-id=\"11649\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u0160abl\u00f3ny \u017eiadost\u00ed<\/strong><\/a>\u201c v \u010dasti <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/\" data-type=\"docs\" data-id=\"9475\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Nastavenia<\/strong><\/a> a kliknete na tla\u010didlo <strong>\u201e+ Vytvori\u0165 \u0161abl\u00f3nu<\/strong>\u201c.<\/p>\n\n<p>Objav\u00ed sa nov\u00e9 okno, kde vypln\u00edte nasleduj\u00face vstupn\u00e9 polia:<\/p>\n\n<p><strong>Kan\u00e1l<\/strong>: vyberte si zo 4 dostupn\u00fdch mo\u017enost\u00ed na z\u00e1klade kan\u00e1la, cez ktor\u00fd bude \u0161abl\u00f3na distribuovan\u00e1.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>A: <strong>E-mail <\/strong>\u2013 pre \u017eiadosti, ktor\u00e9 bud\u00fa odoslan\u00e9 e-mailom<\/li>\n\n\n\n<li>B: <strong>SMS <\/strong>\u2013 pre \u017eiadosti, ktor\u00e9 bud\u00fa odoslan\u00e9 prostredn\u00edctvom SMS (nepodporuj\u00fa obr\u00e1zky)<\/li>\n\n\n\n<li>C: <strong>Spr\u00e1vy<\/strong> \u2013 pre \u017eiadosti, ktor\u00e9 bud\u00fa odoslan\u00e9 cez Viber alebo WhatsApp<\/li>\n\n\n\n<li>D: <strong>Universal<\/strong> \u2013 v\u0161eobecn\u00e9 nastavenie pre ak\u00fdko\u013evek typ kan\u00e1la (nahran\u00e9 obr\u00e1zky sa nepou\u017eij\u00fa pre SMS)<\/li>\n<\/ul>\n\n<p>\u26a0\ufe0f <em>Upozor\u0148ujeme, \u017ee potom u\u017e nebudete m\u00f4c\u0165 zmeni\u0165 kan\u00e1ly.<\/em><\/p>\n\n<p><strong>N\u00e1zov<\/strong>: n\u00e1zov zvy\u010dajne predstavuje kampa\u0148, ku ktorej je po\u017eadovan\u00e1 \u0161abl\u00f3na pripojen\u00e1 (n\u00e1zov t\u00edmu, entita \u0161trukt\u00fary, produkt at\u010f.).<\/p>\n\n<p><strong>Jazyk<\/strong>: Z rozba\u013eovacej ponuky vyberte predvolen\u00fd jazyk (preklady budete m\u00f4c\u0165 prida\u0165 nesk\u00f4r).<\/p>\n\n<p>Stla\u010den\u00edm tla\u010didla \u201e<strong>Pokra\u010dova\u0165<\/strong>\u201c nastav\u00edte \u010fal\u0161ie inform\u00e1cie. Zobraz\u00ed sa nov\u00e9 okno, ktor\u00e9 sa l\u00ed\u0161i v z\u00e1vislosti od kan\u00e1la vybrat\u00e9ho v prvom kroku: <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"800\" height=\"542\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-28o10.49.09-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" class=\"wp-image-12002\"\/><\/figure>\n<\/div>\n<h3 class=\"wp-block-heading\">E-MAILOV\u00dd KAN\u00c1L<\/h3>\n\n<p>Za\u010dnite pridan\u00edm predmetu a potom nap\u00ed\u0161te text e-mailu. M\u00f4\u017eete zmeni\u0165 ve\u013ekos\u0165 textu, farby, zarovnanie \u010di dokonca nastavi\u0165 hr\u00fabku a kurz\u00edvu. Ak chcete vlo\u017ei\u0165 hypertextov\u00fd odkaz do \u013eubovo\u013enej \u010dasti textu, jednoducho zv\u00fdraznite slov\u00e1, ktor\u00e9 chcete premeni\u0165 na odkaz. Zobraz\u00ed sa mal\u00e1 ikona odkazu &#8211; kliknite na \u0148u a vlo\u017ete po\u017eadovan\u00fa URL adresu.   <\/p>\n\n<p>M\u00f4\u017eete vyu\u017ei\u0165 aj obr\u00e1zky (napr\u00edklad logo spolo\u010dnosti), alebo vlo\u017ei\u0165 zmen\u0161en\u00fa verziu obr\u00e1zka v\u010faka mo\u017enosti nahra\u0165 \u201e<strong>+ Logo\u201c<\/strong> umiestnenej v \u013eavom rohu. <\/p>\n\n<p>Rozlo\u017eenie textu\/obr\u00e1zkov m\u00f4\u017eete zmeni\u0165 aj rozdelen\u00edm pol\u00ed vodorovne alebo zvisle. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"894\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-06-05o13.49.57-ezgif.com-video-to-gif-converter.gif\" alt=\"\" class=\"wp-image-12705\"\/><\/figure>\n<\/div>\n<p>Po dokon\u010den\u00ed pokra\u010dujte v konfigur\u00e1cii tla\u010didla CTA. M\u00f4\u017eete zmeni\u0165 text aj farbu tla\u010didla. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"427\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-28o13.22.58-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" class=\"wp-image-12025\" style=\"width:725px;height:auto\"\/><\/figure>\n<\/div>\n<p>Ak chcete ma\u0165 v \u0161abl\u00f3ne e-mailu namiesto tla\u010didla prv\u00fa ot\u00e1zku z dotazn\u00edka, m\u00f4\u017eete to nastavi\u0165, av\u0161ak len pre vybran\u00e9 elementy (napr. NPS, CSAT, Sentiment).<\/p>\n\n<h3 class=\"wp-block-heading\">SMS KAN\u00c1L<\/h3>\n\n<p>Za\u010dnite pridan\u00edm textu do \u0161abl\u00f3ny. Upozor\u0148ujeme, \u017ee \u0161abl\u00f3na SMS nem\u00f4\u017ee obsahova\u0165 \u017eiadne diakritick\u00e9 znamienka. Ak prid\u00e1te text s diakritick\u00fdmi znamienkami, m\u00f4\u017eete ich odstr\u00e1ni\u0165 za\u010diarknut\u00edm pol\u00ed\u010dka. Ke\u010f\u017ee jedna SMS m\u00e1 obmedzen\u00fd po\u010det znakov, skuto\u010dn\u00fd po\u010det sa v\u017edy zobrazuje v pravom hornom rohu. M\u00f4\u017eete tie\u017e vidie\u0165, ko\u013eko SMS sa odo\u0161le.<br\/>Aby \u0161abl\u00f3na SMS fungovala, mus\u00edte umiestni\u0165 z\u00e1stupn\u00fd symbol<strong> {link} <\/strong>kdeko\u013evek do textu.    <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"427\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-28o13.26.52-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" class=\"wp-image-12032\" style=\"width:721px;height:auto\"\/><\/figure>\n<\/div>\n<h3 class=\"wp-block-heading\">SPR\u00c1VY V APLIK\u00c1CIACH<\/h3>\n\n<p>Za\u010dnite pridan\u00edm n\u00e1zvu, ktor\u00fd mo\u017eno prirovna\u0165 k predmetu e-mailu alebo nadpisu. Spr\u00e1va by mala obsahova\u0165 hlavn\u00fd text a pr\u00edpadne m\u00f4\u017eete nakonfigurova\u0165 aj text tla\u010didla. Nem\u00f4\u017eete meni\u0165 farby ani upravova\u0165 text, m\u00f4\u017eete v\u0161ak prida\u0165 obr\u00e1zok, ktor\u00fd sa zobraz\u00ed v hornej \u010dasti spr\u00e1vy. Tu nie ste limitovan\u00ed po\u010dtom znakov.   <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/ezgif.com-animated-gif-maker-2-1.gif\" alt=\"\" class=\"wp-image-12036\"\/><\/figure>\n<\/div>\n<h3 class=\"wp-block-heading\">UNIVERZ\u00c1LNY<\/h3>\n\n<p>Za\u010dnite pridan\u00edm predmetu a n\u00e1zvu (nadpisu) \u0161abl\u00f3ny. Pole spr\u00e1vy by malo obsahova\u0165 hlavn\u00fd text a po\u010det znakov (aj pre SMS) v\u017edy uvid\u00edte v pravom hornom rohu. Za\u010diarknite pol\u00ed\u010dko, ak chcete z p\u00edsmen odstr\u00e1ni\u0165 diakritick\u00e9 znamienka. \u010co sa t\u00fdka tla\u010didla, m\u00f4\u017eete nakonfigurova\u0165 text aj farbu. M\u00f4\u017eete tie\u017e prida\u0165 jeden obr\u00e1zok a rozhodn\u00fa\u0165 sa, kde bude umiestnen\u00fd.<br\/><br\/>   <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/ezgif.com-cut-1.gif\" alt=\"\" class=\"wp-image-12040\"\/><\/figure>\n<\/div>\n<p><strong>Plat\u00ed pre ka\u017ed\u00fd kan\u00e1l:<\/strong> <\/p>\n\n<p>Ak si nie ste ist\u00ed, ako zostavi\u0165 \u0161abl\u00f3nu, nev\u00e1hajte sa in\u0161pirova\u0165 na\u0161ou <strong><a href=\"#Requesting-templates-library\" target=\"_blank\" rel=\"noreferrer noopener\">Kni\u017enicou \u0161abl\u00f3n \u017eiadost\u00ed<\/a><\/strong>.<\/p>\n\n<p>Pri vytv\u00e1ran\u00ed novej \u0161abl\u00f3ny m\u00f4\u017eete tie\u017e prida\u0165 \u010fal\u0161ie jazykov\u00e9 vari\u00e1cie. Sta\u010d\u00ed klikn\u00fa\u0165 na ikonu \u201e<strong>A bloky<\/strong>\u201c a vybra\u0165 mo\u017enos\u0165 \u201e<strong>Prida\u0165 nov\u00fd jazyk<\/strong>\u201c. Zobrazia sa v\u0161etky dostupn\u00e9 jazyky, a Vy m\u00f4\u017eete za\u010diarknu\u0165 pol\u00ed\u010dka pri relevantn\u00fdch jazykoch. Pou\u017eite mo\u017enos\u0165 \u201ePrida\u0165\u201c a jednoducho nap\u00ed\u0161te preklad do vstupn\u00e9ho po\u013ea. Ikona \u201e<strong>bloky A<\/strong>\u201c v\u017edy zobrazuje jazyk, ktor\u00fd si pr\u00e1ve prezer\u00e1te, pri\u010dom medzi jazykmi m\u00f4\u017eete prep\u00edna\u0165 kliknut\u00edm na ich n\u00e1zvy. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"886\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-28o14.09.26-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" class=\"wp-image-12044\" style=\"width:502px;height:auto\"\/><\/figure>\n<\/div>\n<p>Ak chcete skontrolova\u0165, ako vyzer\u00e1 \u0161abl\u00f3na, ktor\u00fa ste pr\u00e1ve vytvorili, m\u00e1te k dispoz\u00edcii mo\u017enos\u0165 n\u00e1h\u013eadu. Po kliknut\u00ed na mo\u017enos\u0165 \u201e<strong>N\u00e1h\u013ead<\/strong>\u201c si m\u00f4\u017eete pozrie\u0165, ako \u0161abl\u00f3na vyzer\u00e1 vo verzii pre po\u010d\u00edta\u010d, vo verzii pre telef\u00f3n alebo ako spr\u00e1va SMS \u010di spr\u00e1va v aplik\u00e1ci\u00e1ch WhatsApp a Viber. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"828\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-28o14.13.38-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" class=\"wp-image-12048\" style=\"width:512px;height:auto\"\/><\/figure>\n<\/div>\n<p>A ak u\u017e viete, ako funguj\u00fa <strong><a href=\"#Requesting-templates-groups\" target=\"_blank\" rel=\"noreferrer noopener\">skupiny \u0161abl\u00f3n \u017eiadost\u00ed<\/a><\/strong>, m\u00f4\u017eete \u0161abl\u00f3nu prida\u0165 do skupiny u\u017e po\u010das jej vytv\u00e1rania. M\u00f4\u017eete tak urobi\u0165 v\u00fdberom mo\u017enosti \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c z \u201e<strong>kontextov\u00e9ho menu (tri bodky)<\/strong>\u201c. Jednoducho za\u010diarknite pol\u00ed\u010dko v zozname, ktor\u00fd sa zobraz\u00ed pri pr\u00edslu\u0161nej skupine, a potvr\u010fte svoj v\u00fdber tla\u010didlom \u201e<strong>Prida\u0165<\/strong>\u201c. Ak neviete, ako funguj\u00fa skupiny \u0161abl\u00f3n \u017eiadost\u00ed, <strong><a href=\"#Requesting-templates-groups\" data-type=\"internal\" data-id=\"#Requesting-templates-groups\" target=\"_blank\" rel=\"noreferrer noopener\">nav\u0161t\u00edvte t\u00fato sekciu<\/a><\/strong>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"652\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3-7-1024x652.png\" alt=\"\" class=\"wp-image-12052\" style=\"width:741px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3-7-1024x652.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3-7-300x191.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3-7-768x489.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3-7-1536x978.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3-7.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>Po nastaven\u00ed v\u0161etk\u00fdch vy\u0161\u0161ie uveden\u00fdch mo\u017enost\u00ed pou\u017eite mo\u017enos\u0165 \u201e<strong>Ulo\u017ei\u0165<\/strong>\u201c na ulo\u017eenie novej \u0161abl\u00f3ny alebo mo\u017enos\u0165 \u201e<strong>Zru\u0161i\u0165<\/strong>\u201c na zahodenie v\u0161etk\u00fdch nastaven\u00ed a za\u010datie odznova.<br\/><br\/><br\/> Prv\u00e1 \u0161abl\u00f3na, ktor\u00fa vytvor\u00edte pre ka\u017ed\u00fd typ kan\u00e1la, sa automaticky ozna\u010d\u00ed ako predvolen\u00e1.<\/p>\n\n<p>Po \u00faspe\u0161nom vytvoren\u00ed novej \u0161abl\u00f3ny ju m\u00f4\u017eete za\u010da\u0165 pou\u017e\u00edva\u0165 nastaven\u00edm <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/distribucia\/ziadosti-o-spatnu-vazbu-spustace-a-rozdelovace-distribucie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sp\u00fa\u0161\u0165a\u010dov kampane<\/a>.<\/p>\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading\">Duplikovanie \u0161abl\u00f3ny \u017eiadosti<\/h2>\n\n<p>Ak potrebujete vytvori\u0165 rovnak\u00fa alebo podobn\u00fa <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/\" data-type=\"docs\" data-id=\"11649\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u0160abl\u00f3nu \u017eiadosti,<\/strong><\/a> ako je niektor\u00e1, ktor\u00e1 sa u\u017e pou\u017e\u00edva, pou\u017eite mo\u017enos\u0165 \u201e<strong>Duplikova\u0165<\/strong>\u201c.<\/p>\n\n<p>To mo\u017eno vykona\u0165 tromi r\u00f4znymi sp\u00f4sobmi:<\/p>\n\n<p>1. Kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)\u201c<\/strong> umiestnen\u00e9 na konci riadku \u0161abl\u00f3ny, ktor\u00fa chcete duplikova\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Duplikova<\/strong>\u0165\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-5-1-1024x397.png\" alt=\"\" class=\"wp-image-12058\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-5-1-1024x397.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-5-1-300x116.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-5-1-768x298.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-5-1-1536x596.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-5-1.png 1990w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>2. Za\u010diarknut\u00edm pol\u00ed\u010dka umiestnen\u00e9ho na za\u010diatku riadku \u0161abl\u00f3ny, ktor\u00fa chcete duplikova\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Duplikova\u0165<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"304\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-6-3-1024x304.png\" alt=\"\" class=\"wp-image-12060\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-6-3-1024x304.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-6-3-300x89.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-6-3-768x228.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-6-3-1536x457.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-6-3.png 1816w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p><br\/>T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete duplikova\u0165 viac ako jednu \u0161abl\u00f3nu naraz.<\/p>\n\n<p>3. Kliknut\u00edm na riadok, kde je \u0161abl\u00f3na umiestnen\u00e1 a v\u00fdberom mo\u017enosti \u201e<strong>Duplikova\u0165<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"652\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-4-3-1024x652.png\" alt=\"\" class=\"wp-image-12056\" style=\"width:717px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-4-3-1024x652.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-4-3-300x191.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-4-3-768x489.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-4-3-1536x978.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-4-3.png 1683w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>Ak potrebujete upravi\u0165 duplicitn\u00e9 \u0161abl\u00f3ny, \u010fal\u0161ie inform\u00e1cie n\u00e1jdete v \u010dasti <a href=\"#Adjusting-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u00daprava \u0161abl\u00f3n \u017eiadost\u00ed.<\/strong><\/a><\/p>\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"Adjusting-a-requesting-template\">\u00daprava \u0161abl\u00f3ny \u017eiadosti<\/h2>\n\n<p>\u010co sa t\u00fdka <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/\" data-type=\"docs\" data-id=\"11649\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u0161abl\u00f3n \u017eiadost\u00ed<\/strong><\/a>, m\u00f4\u017eete upravi\u0165 nasledovn\u00e9:<\/p>\n\n<p><strong>N\u00e1zov \u0161abl\u00f3ny:<\/strong><\/p>\n\n<p>Urob\u00edte to kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku \u0161abl\u00f3ny, ktor\u00fa chcete upravi\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Premenova\u0165<\/strong>\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"329\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-7-3-1024x329.png\" alt=\"\" class=\"wp-image-12066\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-7-3-1024x329.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-7-3-300x96.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-7-3-768x247.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-7-3-1536x493.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-7-3.png 1950w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p><br\/>\u010eal\u0161\u00edm sp\u00f4sobom je klikn\u00fa\u0165 na riadok, kde je \u0161abl\u00f3na umiestnen\u00e1 a vybra\u0165 mo\u017enos\u0165 \u201e<strong>Premenova\u0165<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky<\/strong>)\u201c umiestnenom v pravom hornom rohu.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-8-3-1024x648.png\" alt=\"\" class=\"wp-image-12070\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-8-3-1024x648.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-8-3-300x190.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-8-3-768x486.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-8-3.png 1400w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>V oboch pr\u00edpadoch sa zobraz\u00ed nov\u00e9 okno, v ktorom m\u00f4\u017eete jednoducho prep\u00edsa\u0165 p\u00f4vodn\u00fd text nov\u00fdm. Nezabudnite prep\u00edsanie potvrdi\u0165 tla\u010didlom <strong>&#8222;Ulo\u017ei\u0165&#8220;<\/strong>. <\/p>\n\n<p>Okrem premenovania \u0161abl\u00f3ny m\u00f4\u017eete upravi\u0165 v\u0161etky hodnoty, ktor\u00e9 boli nakonfigurovan\u00e9 po\u010das <strong><a href=\"#Creating-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\">Vytv\u00e1rania \u0161abl\u00f3ny \u017eiadosti<\/a><\/strong>. Plat\u00ed rovnak\u00fd postup. M\u00f4\u017eete bu\u010f klikn\u00fa\u0165 na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku \u0161abl\u00f3ny, ktor\u00fa chcete upravi\u0165, a vybra\u0165 mo\u017enos\u0165 \u201e<strong>Upravi\u0165<\/strong>\u201c alebo jednoducho klikn\u00fa\u0165 na riadok \u0161abl\u00f3ny, ktor\u00fa chcete upravi\u0165, aby ste otvorili konfigur\u00e1ciu.<\/p>\n\n<p>M\u00f4\u017eete upravi\u0165 predmet, text \u0161abl\u00f3ny a jeho form\u00e1tovanie (farba a ve\u013ekos\u0165 p\u00edsma, zarovnanie, at\u010f.) a obr\u00e1zky. Nie je v\u0161ak mo\u017en\u00e9 zmeni\u0165 typ \u0161abl\u00f3ny (kan\u00e1l, cez ktor\u00fd s\u00fa \u0161abl\u00f3na a dotazn\u00edk distribuovan\u00e9).<\/p>\n\n<p><strong>Pridanie \u010fal\u0161\u00edch jazykov\u00fdch vari\u00e1ci\u00ed (prekladov)<\/strong>:<br\/>Sta\u010d\u00ed klikn\u00fa\u0165 na ikonu \u201e<strong>A bloky<\/strong>\u201c a vybra\u0165 mo\u017enos\u0165 \u201e<strong>Prida\u0165 nov\u00fd jazyk<\/strong>\u201c. Zobrazia sa v\u0161etky dostupn\u00e9 jazyky, a vy m\u00f4\u017eete za\u010diarknu\u0165 pol\u00ed\u010dka pri relevantn\u00fdch jazykoch. Pou\u017eite mo\u017enos\u0165 \u201e<strong>Prida\u0165<\/strong>\u201c a nap\u00ed\u0161te preklad do vstupn\u00e9ho po\u013ea. Ikona \u201e<strong>A bloky<\/strong>\u201c v\u017edy zobrazuje jazyk, ktor\u00fd si pr\u00e1ve prezer\u00e1te, pri\u010dom medzi jazykmi m\u00f4\u017eete prep\u00edna\u0165 kliknut\u00edm na ich n\u00e1zvy.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"807\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-28o15.11.49-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" class=\"wp-image-12074\" style=\"width:739px;height:auto\"\/><\/figure>\n<\/div>\n<p>Ak chcete skontrolova\u0165, ako vyzer\u00e1 \u0161abl\u00f3na, ktor\u00fa ste pr\u00e1ve upravili, m\u00e1te k dispoz\u00edcii mo\u017enos\u0165 n\u00e1h\u013eadu. Po kliknut\u00ed na mo\u017enos\u0165 \u201e<strong>N\u00e1h\u013ead<\/strong>\u201c si m\u00f4\u017eete pozrie\u0165, ako \u0161abl\u00f3na vyzer\u00e1 vo verzii pre po\u010d\u00edta\u010d, vo verzii pre telef\u00f3n alebo ako spr\u00e1va SMS \u010di spr\u00e1va v aplik\u00e1ci\u00e1ch WhatsApp a Viber. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"828\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-01-28o14.13.38-ezgif.com-video-to-gif-converter-1.gif\" alt=\"\" class=\"wp-image-12048\" style=\"width:765px;height:auto\"\/><\/figure>\n<\/div>\n<p>Ke\u010f s\u00fa v\u0161etky vy\u0161\u0161ie uveden\u00e9 nastavenia upraven\u00e9 pod\u013ea va\u0161ich potrieb, pou\u017eite mo\u017enos\u0165 \u201e<strong>Ulo\u017ei\u0165<\/strong>\u201c na ulo\u017eenie upravenej \u0161abl\u00f3ny \u017eiadosti alebo mo\u017enos\u0165 \u201e<strong>Zru\u0161i\u0165<\/strong>\u201c na zahodenie v\u0161etk\u00fdch nastaven\u00ed a za\u010datie odznova.<\/p>\n\n<p>Ak pr\u00e1ve upraven\u00e1 \u0161abl\u00f3na u\u017e bola s\u00fa\u010das\u0165ou <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/distribucia\/ziadosti-o-spatnu-vazbu-spustace-a-rozdelovace-distribucie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sp\u00fa\u0161\u0165a\u010da kampane<\/a><\/strong>, nov\u00e9 \u00fapravy sa u\u017e pou\u017eij\u00fa.<\/p>\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading\">Odstr\u00e1nenie \u0161abl\u00f3ny \u017eiadosti<\/h2>\n\n<p>Odstr\u00e1nenie <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/\" data-type=\"docs\" data-id=\"11649\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u0160abl\u00f3ny \u017eiadosti<\/strong><\/a> je jednoduch\u00fd proces, ktor\u00fd mo\u017eno vykona\u0165 tromi r\u00f4znymi sp\u00f4sobmi:<\/p>\n\n<p>1. Kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku \u0161abl\u00f3ny, ktor\u00fa chcete odstr\u00e1ni\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"351\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-14-2-1024x351.png\" alt=\"\" class=\"wp-image-12082\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-14-2-1024x351.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-14-2-300x103.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-14-2-768x263.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-14-2-1536x526.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-14-2.png 1950w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>2. Za\u010diarknut\u00edm pol\u00ed\u010dka umiestnen\u00e9ho na za\u010diatku riadku \u0161abl\u00f3ny, ktor\u00fa chcete odstr\u00e1ni\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c.<br\/><br\/><\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"304\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-13-2-1024x304.png\" alt=\"\" class=\"wp-image-12080\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-13-2-1024x304.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-13-2-300x89.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-13-2-768x228.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-13-2-1536x457.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-13-2.png 1816w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete odstr\u00e1ni\u0165 viac ako jednu \u0161abl\u00f3nu naraz.<\/p>\n\n<p>3. Kliknut\u00edm na riadok, kde je \u0161abl\u00f3na umiestnen\u00e1, a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"648\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-12-2-1024x648.png\" alt=\"\" class=\"wp-image-12084\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-12-2-1024x648.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-12-2-300x190.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-12-2-768x486.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-12-2.png 1400w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>V ka\u017edom pr\u00edpade sa v\u017edy zobraz\u00ed nov\u00e9 okno, kde mus\u00edte potvrdi\u0165 svoje rozhodnutie odstr\u00e1ni\u0165 \u0161abl\u00f3nu (\u0161abl\u00f3ny). Po potvrden\u00ed bude \u0161abl\u00f3na \u00faspe\u0161ne vymazan\u00e1. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"758\" height=\"341\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Snimka-obrazovky-2025-01-28-o-15.44.22-1-1.png\" alt=\"\" class=\"wp-image-12088\" style=\"width:634px;height:auto\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Snimka-obrazovky-2025-01-28-o-15.44.22-1-1.png 758w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Snimka-obrazovky-2025-01-28-o-15.44.22-1-1-300x135.png 300w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/figure>\n<\/div>\n<p>\u26a0\ufe0f <em>Upozor\u0148ujeme, \u017ee ke\u010f odstr\u00e1nite \u0161abl\u00f3nu, ktor\u00e1 bola pou\u017eit\u00e1 v aktu\u00e1lne spustenej kampani, odstr\u00e1ni sa aj zo <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/distribucia\/ziadosti-o-spatnu-vazbu-spustace-a-rozdelovace-distribucie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sp\u00fa\u0161\u0165a\u010da kampane<\/a>. Preto nebud\u00fa \u00faspe\u0161ne spracovan\u00e9 \u017eiadne importy, k\u00fdm sa do sp\u00fa\u0161\u0165a\u010da kampane neprid\u00e1 nov\u00e1 \u0161abl\u00f3na.<\/em><\/p>\n\n<p>Odstr\u00e1nen\u00e9 \u0161abl\u00f3ny nie je mo\u017en\u00e9 obnovi\u0165. Tu je n\u00e1vod, ako <a href=\"#Creating-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Vytvori\u0165 nov\u00fa \u0161abl\u00f3nu \u017eiadosti<\/strong><\/a>.<\/p>\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"Requesting-templates-groups\">Skupiny \u0161abl\u00f3n \u017eiadost\u00ed<\/h2>\n\n<p>Skupiny \u0161abl\u00f3n sa pou\u017e\u00edvaj\u00fa na zoskupenie <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/\" data-type=\"docs\" data-id=\"11649\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u0160abl\u00f3n \u017eiadost\u00ed<\/strong><\/a> spojen\u00fdch s jedn\u00fdm t\u00edmom alebo kampa\u0148ou pre efekt\u00edvnej\u0161ie vyh\u013ead\u00e1vanie pri pou\u017e\u00edvan\u00ed.<\/p>\n\n<p>Na vytvorenie novej skupiny <strong>mus\u00ed by\u0165 <a href=\"#Creating-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\">vytvoren\u00e1 aspo\u0148 jedna \u0161abl\u00f3na.<\/a><\/strong><\/p>\n\n<p>Skupiny \u0161abl\u00f3n m\u00f4\u017eete za\u010da\u0165 nastavova\u0165 tak, \u017ee nav\u0161t\u00edvite sekciu <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/\" data-type=\"docs\" data-id=\"11649\" target=\"_blank\" rel=\"noreferrer noopener\">\u0160abl\u00f3ny \u017eiadost\u00ed<\/a> v <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/\" data-type=\"docs\" data-id=\"9475\" target=\"_blank\" rel=\"noreferrer noopener\">Nastaveniach<\/a> a kliknete na tla\u010didlo \u201e<strong>+ Vytvori\u0165 skupinu<\/strong>\u201c.<br\/>Objav\u00ed sa nov\u00e9 okno, kde najprv pomenujete skupinu. N\u00e1zov zvy\u010dajne predstavuje kampa\u0148, ku ktorej s\u00fa \u0161abl\u00f3ny pripojen\u00e9 (n\u00e1zov t\u00edmu, entita \u0161trukt\u00fary, produkt, at\u010f.). Ke\u010f\u017ee ka\u017ed\u00e1 skupina potrebuje aspo\u0148 jednu \u0161abl\u00f3nu, m\u00f4\u017eete ich prida\u0165 kliknut\u00edm na mo\u017enos\u0165 \u201e<strong>+Prida\u0165 \u0161abl\u00f3nu<\/strong>\u201c.<br\/>Otvor\u00ed sa nov\u00e9 okno, v ktorom vyberiete pr\u00edslu\u0161n\u00e9 \u0161abl\u00f3ny za\u010diarknut\u00edm pol\u00ed\u010dka ved\u013ea ich n\u00e1zvu. Potvr\u010fte svoj v\u00fdber pomocou tla\u010didla \u201e<strong>Prida\u0165<\/strong>\u201c a ulo\u017ete nov\u00fa skupinu.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"438\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-02-10o9.32.52-ezgif.com-video-to-gif-converter.gif\" alt=\"\" class=\"wp-image-12409\"\/><\/figure>\n<\/div>\n<p>Text a konfigur\u00e1ciu \u0161abl\u00f3ny m\u00f4\u017eete jednoducho skontrolova\u0165 po jej pridan\u00ed do skupiny <strong>kliknut\u00edm na n\u00e1zov \u0161abl\u00f3ny<\/strong>. Zobraz\u00ed sa nov\u00e9 okno, kde m\u00f4\u017eete dokonca zmeni\u0165 text \u0161abl\u00f3ny a jeho jazykov\u00e9 vari\u00e1cie. <\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"376\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-02-10o9.36.48-ezgif.com-video-to-gif-converter.gif\" alt=\"\" class=\"wp-image-12412\"\/><\/figure>\n<\/div>\n<p>Ak potrebujete nie\u010do upravi\u0165 vo vytvorenej skupine, pozrite si \u010das\u0165 <a href=\"#Adjusting-requesting-templates-groups\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u00daprava skup\u00edn \u0161abl\u00f3n \u017eiadost\u00ed<\/strong><\/a>.<\/p>\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"Adjusting-requesting-templates-groups\">\u00daprava skup\u00edn \u0161abl\u00f3n \u017eiadost\u00ed<\/h2>\n\n<p>Pokia\u013e ide o zmeny v <a href=\"#Requesting-templates-groups\" data-type=\"internal\" data-id=\"#Requesting-templates-groups\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Skupin\u00e1ch \u0161abl\u00f3n \u017eiadost\u00ed<\/strong><\/a>, m\u00f4\u017eete urobi\u0165 nasledovn\u00e9:<\/p>\n\n<p><strong>Premenovanie skupiny:<\/strong><br\/>Kliknite na riadok, kde je skupina umiestnen\u00e1, a nahra\u010fte p\u00f4vodn\u00fd n\u00e1zov nov\u00fdm vo vstupnom poli \u201e<strong>N\u00e1zov skupiny<\/strong>\u201c.<br\/>Zmenu nezabudnite potvrdi\u0165 tla\u010didlom \u201e<strong>Ulo\u017ei\u0165\u201c<\/strong>.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"376\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Zznamobrazovky2025-02-10o9.38.39-ezgif.com-video-to-gif-converter.gif\" alt=\"\" class=\"wp-image-12414\"\/><\/figure>\n<\/div>\n<p><strong>Odstr\u00e1nenie skupiny:<\/strong><\/p>\n\n<p>1. Kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku skupiny, ktor\u00fa chcete vymaza\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Vymaza\u0165<\/strong>\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"345\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-15-2-1024x345.png\" alt=\"\" class=\"wp-image-12416\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-15-2-1024x345.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-15-2-300x101.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-15-2-768x259.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-15-2-1536x518.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-15-2.png 1982w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>2. Za\u010diarknite pol\u00ed\u010dko umiestnen\u00e9 na za\u010diatku riadku skupiny, ktor\u00fa chcete odstr\u00e1ni\u0165, a vyberte mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c.<br\/>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete odstr\u00e1ni\u0165 viacero skup\u00edn naraz.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"367\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-16-1024x367.png\" alt=\"\" class=\"wp-image-12418\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-16-1024x367.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-16-300x108.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-16-768x275.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-16-1536x550.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-16.png 1864w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>3. Kliknut\u00edm na riadok, v ktorom je skupina umiestnen\u00e1 a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"527\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-17-1-1024x527.png\" alt=\"\" class=\"wp-image-12422\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-17-1-1024x527.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-17-1-300x155.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-17-1-768x396.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-17-1-1536x791.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-17-1.png 1864w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>\u26a0\ufe0f <em>Upozor\u0148ujeme, \u017ee \u0161abl\u00f3ny pou\u017eit\u00e9 v skupine <strong>sa neodstr\u00e1nia<\/strong>, ak odstr\u00e1nite iba skupinu.<\/em><\/p>\n\n<p><strong>Pres\u00favanie \u0161abl\u00f3n v r\u00e1mci skup\u00edn<\/strong>:<br\/>Kliknite na riadok, v ktorom je umiestnen\u00e1 skupina, v ktorej chcete vykona\u0165 zmeny. Vyberte odpovede, ktor\u00e9 chcete presun\u00fa\u0165, za\u010diarknut\u00edm pol\u00ed\u010dka ved\u013ea ich mena a v rozba\u013eovacej ponuke \u201e<strong>Akcia<\/strong>\u201c vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 do inej skupiny<\/strong>\u201c.  Po\u010das pres\u00favania odpoved\u00ed sa zobraz\u00ed v\u00fdzva na v\u00fdber inej skupiny (ktor\u00e1 u\u017e mus\u00ed by\u0165 vytvoren\u00e1).<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"527\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-18-1024x527.png\" alt=\"\" class=\"wp-image-12424\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-18-1024x527.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-18-300x155.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-18-768x396.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-18-1536x791.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-18.png 1864w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p><strong>Pridanie \u0161abl\u00f3n do skupiny:<\/strong><br\/>Tu m\u00e1te nieko\u013eko mo\u017enost\u00ed:<\/p>\n\n<p>1. Kliknite na riadok, v ktorom je umiestnen\u00e1 skupina, v ktorej chcete vykona\u0165 zmeny, a vyberte mo\u017enos\u0165 \u201e<strong>+Prida\u0165 \u0161abl\u00f3nu<\/strong>\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"527\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-20-1024x527.png\" alt=\"\" class=\"wp-image-12426\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-20-1024x527.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-20-300x155.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-20-768x396.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-20-1536x791.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-20.png 1864w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>2. Kliknite na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku \u0161abl\u00f3ny, ktor\u00fa chcete prida\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"499\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-23-1024x499.png\" alt=\"\" class=\"wp-image-12428\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-23-1024x499.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-23-300x146.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-23-768x374.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-23-1536x749.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-23-2048x998.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>3. Za\u010diarknite pol\u00ed\u010dko umiestnen\u00e9 na za\u010diatku riadku \u0161abl\u00f3ny, ktor\u00fa chcete prida\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c.<br\/>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ak chcete prida\u0165 viacero \u0161abl\u00f3n naraz.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-27-1024x553.png\" alt=\"\" class=\"wp-image-12430\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-27-1024x553.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-27-300x162.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-27-768x415.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-27-1536x830.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-27-370x200.png 370w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-27.png 1862w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>4. Kliknut\u00edm na riadok, kde je \u0161abl\u00f3na umiestnen\u00e1 a v\u00fdberom mo\u017enosti \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-29-1024x553.png\" alt=\"\" class=\"wp-image-12432\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-29-1024x553.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-29-300x162.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-29-768x415.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-29-1536x830.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-29-370x200.png 370w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-29.png 1862w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p><strong>Odstr\u00e1nenie \u0161abl\u00f3n zo skupiny:<br\/><\/strong>Tu m\u00e1te nieko\u013eko mo\u017enost\u00ed:<br\/><br\/><\/p>\n\n<p>1. Kliknite na riadok, kde je umiestnen\u00e1 skupina, v ktorej chcete vykona\u0165 zmeny. Za\u010diarknite pol\u00ed\u010dka ved\u013ea \u0161abl\u00f3n, ktor\u00e9 je potrebn\u00e9 odstr\u00e1ni\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 vybrat\u00e9<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcia<\/strong>\u201c. <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-31-1024x553.png\" alt=\"\" class=\"wp-image-12434\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-31-1024x553.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-31-300x162.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-31-768x415.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-31-1536x830.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-31-370x200.png 370w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-31.png 1862w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>2. Kliknut\u00edm na riadok, kde je umiestnen\u00e1 skupina, v ktorej je potrebn\u00e9 vykona\u0165 zmeny, a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c z \u201e<strong>kontextov\u00e9ho menu (tri bodky)<\/strong>\u201c v riadku, kde je umiestnen\u00e1 \u0161abl\u00f3na.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3e1-1024x553.png\" alt=\"\" class=\"wp-image-12440\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3e1-1024x553.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3e1-300x162.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3e1-768x415.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3e1-1536x830.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3e1-370x200.png 370w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-3e1.png 1862w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>3. Kliknite na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku \u0161abl\u00f3ny, ktor\u00fa chcete odstr\u00e1ni\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"499\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-24-1-1024x499.png\" alt=\"\" class=\"wp-image-12442\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-24-1-1024x499.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-24-1-300x146.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-24-1-768x374.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-24-1-1536x749.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-24-1-2048x998.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>4. Za\u010diarknite pol\u00ed\u010dko umiestnen\u00e9 na za\u010diatku riadku \u0161abl\u00f3ny, ktor\u00fa chcete odstr\u00e1ni\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c.<br\/><br\/>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ak chcete odstr\u00e1ni\u0165 viacero \u0161abl\u00f3n naraz.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"398\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-32-1024x398.png\" alt=\"\" class=\"wp-image-12448\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-32-1024x398.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-32-300x117.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-32-768x299.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-32-1536x597.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-32.png 1862w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>5. Kliknut\u00edm na riadok, kde je \u0161abl\u00f3na umiestnen\u00e1 a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"553\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-30-1024x553.png\" alt=\"\" class=\"wp-image-12446\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-30-1024x553.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-30-300x162.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-30-768x415.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-30-1536x830.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-30-370x200.png 370w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2025\/01\/Group-30.png 1862w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p>Syst\u00e9m sa V\u00e1s v\u017edy op\u00fdta, \u010di ste si touto akciou ist\u00ed. Po potvrden\u00ed bud\u00fa \u0161abl\u00f3ny \u00faspe\u0161ne odstr\u00e1nen\u00e9.<\/p>\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n<h2 class=\"wp-block-heading\" id=\"Requesting-templates-library\">Kni\u017enica \u0161abl\u00f3n \u017eiadost\u00ed<\/h2>\n\n<p><strong><a href=\"#Creating-a-requesting-template\" target=\"_blank\" rel=\"noreferrer noopener\">Vytvorenie \u0161abl\u00f3ny \u017eiadosti<\/a><\/strong> o sp\u00e4tn\u00fa v\u00e4zbu m\u00f4\u017ee by\u0165 niekedy dos\u0165 n\u00e1ro\u010dn\u00e9. Ak si nie ste ist\u00ed, \u010do by malo by\u0165 v \u0161abl\u00f3ne uveden\u00e9, m\u00f4\u017eete sa in\u0161pirova\u0165 v na\u0161ej <strong><a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1PuTbzhlFp2TssTMELyAbSf5RWow4HR8QFsdicq4ied4\/edit?usp=sharing\" target=\"_blank\" rel=\"noreferrer noopener\">Kni\u017enici \u0161abl\u00f3n \u017eiadost\u00ed<\/a><\/strong>.<\/p>\n\n<p>V s\u00fa\u010dasnosti na\u0161a kni\u017enica \u0161abl\u00f3n pre SMS a e-maily pozost\u00e1va z nasleduj\u00facich polo\u017eiek:<br\/><strong>27<\/strong> \u0161abl\u00f3n pre e-maily pre 9 najbe\u017enej\u0161\u00edch segmentov<br\/><strong>28<\/strong> \u0161abl\u00f3n pre SMS pre 9 najbe\u017enej\u0161\u00edch segmentov (spolu s po\u010dtom pou\u017eit\u00fdch znakov)<\/p>\n\n<p>V\u0161etky \u0161abl\u00f3ny s\u00fa dostupn\u00e9 v <strong>angli\u010dtine a sloven\u010dine<\/strong>. M\u00f4\u017eete pou\u017ei\u0165 text tak, ako je, alebo ho upravi\u0165 pod\u013ea pravidiel tone-of-voice va\u0161ej zna\u010dky. <\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Str\u00e1nka \u0160abl\u00f3ny \u017eiadost\u00ed sa t\u00fdka nastaven\u00ed \u0161abl\u00f3n, ktor\u00e9 pou\u017e\u00edvate na zber vy\u017eiadanej sp\u00e4tnej v\u00e4zby. \u0160abl\u00f3na presmeruje Va\u0161ich z\u00e1kazn\u00edkov\/zamestnancov na dotazn\u00edk. Teraz V\u00e1s prevedieme str\u00e1nkou \u0161abl\u00f3n \u017eiadost\u00ed. Po\u010dn\u00fac zhora m\u00f4\u017eete ako prv\u00fd vidie\u0165 po\u010det \u0161abl\u00f3n rozdelen\u00fdch do kan\u00e1lov. Zoznam v\u0161etk\u00fdch \u0161abl\u00f3n \u017eiadost\u00ed (hlavn\u00e1 tabu\u013eka) pozost\u00e1va z nasleduj\u00facich inform\u00e1ci\u00ed: Ak sa vytvor\u00ed viac po\u017eadovan\u00fdch \u0161abl\u00f3n, m\u00f4\u017eete pou\u017ei\u0165 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":9656,"menu_order":10,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-12103","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/12103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/comments?post=12103"}],"version-history":[{"count":16,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/12103\/revisions"}],"predecessor-version":[{"id":13298,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/12103\/revisions\/13298"}],"up":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/9656"}],"wp:attachment":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/media?parent=12103"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/doc_tag?post=12103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}