{"id":12476,"date":"2024-08-21T10:56:39","date_gmt":"2024-08-21T08:56:39","guid":{"rendered":"https:\/\/wisdomhub.staffino.com\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/"},"modified":"2025-10-21T13:26:42","modified_gmt":"2025-10-21T11:26:42","slug":"preddefinovane-odpovede","status":"publish","type":"docs","link":"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/","title":{"rendered":"Preddefinovan\u00e9 odpovede"},"content":{"rendered":"\n<p>Str\u00e1nka Preddefinovan\u00e9 odpovede je prepojen\u00e1 s kni\u017enicou odpoved\u00ed, ktor\u00e9 mo\u017eno pou\u017ei\u0165 na odpovedanie na prijat\u00fa sp\u00e4tn\u00fa v\u00e4zbu. <\/p>\n\n\n\n<p>V skratke, preddefinovan\u00e9 odpovede sa pou\u017e\u00edvaj\u00fa na interakciu s Va\u0161imi z\u00e1kazn\u00edkmi po tom, ako zanechaj\u00fa sp\u00e4tn\u00fa v\u00e4zbu. Aby mana\u017e\u00e9ri u\u0161etrili \u010das neust\u00e1lym vytv\u00e1ran\u00edm nov\u00fdch vlastn\u00fdch odpoved\u00ed, je mo\u017en\u00e9 vytvori\u0165 sadu preddefinovan\u00fdch odpoved\u00ed. N\u00e1sledne si m\u00f4\u017eu jednoducho vybra\u0165 z preddefinovan\u00e9ho zoznamu a odosla\u0165 odpove\u010f p\u00e1r kliknutiami. <\/p>\n\n\n\n<p>Teraz V\u00e1s prevedieme str\u00e1nkou Preddefinovan\u00e9 odpovede. <\/p>\n\n\n\n<p>Po\u010dn\u00fac zhora m\u00f4\u017eete ako prv\u00fd vidie\u0165 <b>po\u010det vytvoren\u00fdch preddefinovan\u00fdch odpoved\u00ed a skup\u00ed<\/b><strong>n<\/strong>. <\/p>\n\n\n\n<p>Zoznam v\u0161etk\u00fdch preddefinovan\u00fdch odpoved\u00ed (hlavn\u00e1 tabu\u013eka) pozost\u00e1va z nasleduj\u00facich inform\u00e1ci\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u00e1zov<\/strong>: N\u00e1zov zvy\u010dajne predstavuje typ sp\u00e4tnej v\u00e4zby (pozit\u00edvna\/negat\u00edvna\/neutr\u00e1lna) a kampa\u0148, na ktor\u00fa bude odpove\u010f pou\u017eit\u00e1 (call centrum, technici, maloobchod at\u010f.). Ak sa vytvor\u00ed viac odpoved\u00ed, pokojne pou\u017eite vyh\u013ead\u00e1vac\u00ed panel na n\u00e1jdenie konkr\u00e9tnej odpovede na z\u00e1klade jej n\u00e1zvu. <\/li>\n\n\n\n<li><strong>Skupina<\/strong>: N\u00e1zov skupiny, ktorej s\u00fa\u010das\u0165ou je preddefinovan\u00e1 odpove\u010f (pr\u00e1zdne, ak nie je priraden\u00e1 \u017eiadna skupina)<\/li>\n\n\n\n<li><strong>Jazyk<\/strong>: Po\u010det jazykov (prekladov), v ktor\u00fdch je vytvoren\u00e1 preddefinovan\u00e1 odpove\u010f.<\/li>\n\n\n\n<li><strong>Posledn\u00e1 \u00faprava<\/strong>: D\u00e1tum poslednej \u00fapravy preddefinovanej odpovede.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-10-6-1024x517.png\" alt=\"\" class=\"wp-image-11405\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-10-6-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-10-6-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-10-6-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-10-6-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-10-6-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>K dispoz\u00edcii je aj mo\u017enos\u0165 zoskupi\u0165 preddefinovan\u00e9 odpovede. Viac inform\u00e1ci\u00ed o skupin\u00e1ch <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/#creating-an-auto-reply-template\" target=\"_blank\" rel=\"noreferrer noopener\">Preddefinovan\u00fdch odpoved\u00ed n\u00e1jdete tu.<\/a><\/p>\n\n\n\n<p>Zoznam v\u0161etk\u00fdch skup\u00edn (hlavn\u00e1 tabu\u013eka) pozost\u00e1va z nasleduj\u00facich inform\u00e1ci\u00ed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u00e1zov<\/strong>: N\u00e1zov zvy\u010dajne predstavuje typ sp\u00e4tnej v\u00e4zby (pozit\u00edvna\/negat\u00edvna\/neutr\u00e1lna) a kampa\u0148, na ktor\u00fa bude odpove\u010f pou\u017eit\u00e1 (call centrum, technici, maloobchod at\u010f.). Ak je vytvoren\u00fdch viac skup\u00edn, pokojne pou\u017eite vyh\u013ead\u00e1vac\u00ed panel na vyh\u013eadanie konkr\u00e9tnej skupiny na z\u00e1klade jej n\u00e1zvu. <\/li>\n\n\n\n<li><strong>Odpovede v skupin\u00e1ch:<\/strong> Po\u010det odpoved\u00ed pridan\u00fdch do skupiny.<\/li>\n\n\n\n<li><strong>Posledn\u00e1 \u00faprava:<\/strong> D\u00e1tum poslednej \u00fapravy skupiny. Oba zoznamy m\u00f4\u017eete zoradi\u0165 pod\u013ea ktor\u00e9hoko\u013evek z vy\u0161\u0161ie uveden\u00fdch parametrov.<\/li>\n<\/ul>\n\n\n\n<p>Na tejto str\u00e1nke m\u00f4\u017eete vykona\u0165 nasleduj\u00face zmeny:* <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#createpredefinedanswers\" data-type=\"internal\" data-id=\"#createpredefinedanswers\" target=\"_blank\" rel=\"noreferrer noopener\"><b>Vytvorenie preddefinovanej odpovede<\/b><\/a><\/li>\n\n\n\n<li><b><a href=\"#Adjustpredefinedanswer\" data-type=\"internal\" data-id=\"#Adjustpredefinedanswer\">Upravi\u0165 existuj\u00facu<\/a> <a href=\"#Adjustpredefinedanswer\" data-type=\"internal\" data-id=\"#Adjustpredefinedanswer\" target=\"_blank\" rel=\"noreferrer noopener\">preddefinovan\u00fa<\/a> <a href=\"#Adjustpredefinedanswer\" data-type=\"internal\" data-id=\"#Adjustpredefinedanswer\">odpove\u010f<\/a><\/b><\/li>\n\n\n\n<li><b><a href=\"#Delete-predefined-answers\" data-type=\"internal\" data-id=\"#Delete-predefined-answers\" target=\"_blank\" rel=\"noreferrer noopener\">Odstr\u00e1ni\u0165 existuj\u00facu preddefinovan\u00fa odpove\u010f<\/a><\/b><\/li>\n\n\n\n<li><a href=\"#Predefined-answers-groups\" data-type=\"internal\" data-id=\"#Predefined-answers-groups\" target=\"_blank\" rel=\"noreferrer noopener\"><b>Nastavenia <strong>skup\u00edn<\/strong> preddefinovan\u00fdch<\/b><\/a><\/li>\n\n\n\n<li><b><a href=\"#Groups-settings\" data-type=\"internal\" data-id=\"#Groups-settings\" target=\"_blank\" rel=\"noreferrer noopener\">Nastavenia skup\u00edn preddefinovan\u00fdch odpoved\u00ed<\/a><\/b><\/li>\n<\/ul>\n\n\n\n<p class=\"has-small-font-size\">*Po kliknut\u00ed na n\u00e1zov sekcie sa dozviete viac o konkr\u00e9tnych nastaveniach.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-green-cyan-color has-alpha-channel-opacity has-light-green-cyan-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"createpredefinedanswers\">Vytvorenie preddefinovanej odpovede<\/h2>\n\n\n\n<p>Preddefinovan\u00fa odpove\u010f za\u010dnite nastavova\u0165 t\u00fdm, \u017ee nav\u0161t\u00edvite sekciu \u201e<b>Preddefinovan\u00e9 odpovede<\/b>\u201c v Nastaveniach a kliknete na tla\u010didlo \u201e<b>+ Vytvori\u0165 odpove\u010f<\/b>\u201c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-11-4-1024x517.png\" alt=\"\" class=\"wp-image-11407\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-11-4-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-11-4-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-11-4-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-11-4-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-11-4-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><br>Objav\u00ed sa nov\u00e9 okno, kde najprv <b>pomenujete svoju preddefinovan\u00fa odpove\u010f<\/b>. N\u00e1zov zvy\u010dajne predstavuje kampa\u0148, ku ktorej sa odpove\u010f via\u017ee (n\u00e1zov t\u00edmu, entita \u0161trukt\u00fary, produkt, at\u010f.) a typ sp\u00e4tnej v\u00e4zby (pozit\u00edvna\/neutr\u00e1lna\/negat\u00edvna). Potom z rozba\u013eovacej ponuky \u201e<b>Jazyk<\/b>\u201c vyberte predvolen\u00fd jazyk \u0161abl\u00f3ny.<br>Potom stla\u010dte tla\u010didlo \u201e<b>Pokra\u010dova\u0165<\/b>\u201c.   <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-12-4-1024x517.png\" alt=\"\" class=\"wp-image-11409\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-12-4-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-12-4-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-12-4-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-12-4-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-12-4-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Objav\u00ed sa \u010fal\u0161ie okno, do ktor\u00e9ho vlo\u017e\u00edte<strong> text odpovede<\/strong>. N\u00e1zov preddefinovanej odpovede je tie\u017e v\u017edy vidite\u013en\u00fd v hornej \u010dasti po\u013ea, tak\u017ee v\u017edy viete, ktor\u00fa odpove\u010f pr\u00e1ve vytv\u00e1rate. Ak chcete premenova\u0165 odpove\u010f pri jej vytv\u00e1ran\u00ed, kliknite na \u201e<b>kontextov\u00e9 menu (tri bodky)<\/b>\u201c, vyberte mo\u017enos\u0165 \u201e<b>Premenova\u0165<\/b>\u201c a nov\u00fd n\u00e1zov ulo\u017ete.  <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-13-4-1024x517.png\" alt=\"\" class=\"wp-image-11411\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-13-4-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-13-4-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-13-4-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-13-4-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-13-4-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-14-4-1024x517.png\" alt=\"\" class=\"wp-image-11413\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-14-4-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-14-4-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-14-4-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-14-4-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-14-4-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Pri vytv\u00e1ran\u00ed novej odpovede m\u00f4\u017eete tie\u017e <strong>prida\u0165 \u010fal\u0161ie jazykov\u00e9 vari\u00e1cie<\/strong>. Kliknite na ikonu \u201e<strong>A bloky<\/strong>\u201c a vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 nov\u00fd jazyk<\/strong>\u201c.  <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-15-3-1024x517.png\" alt=\"\" class=\"wp-image-11415\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-15-3-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-15-3-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-15-3-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-15-3-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-15-3-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Zobrazia sa v\u0161etky dostupn\u00e9 jazyky a m\u00f4\u017eete za\u010diarknu\u0165 pol\u00ed\u010dka pri relevantn\u00fdch jazykoch. Pou\u017eite mo\u017enos\u0165 \u201e<strong>Prida\u0165<\/strong>\u201c a do vstupn\u00e9ho po\u013ea nap\u00ed\u0161te preklad. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-16-3-1024x517.png\" alt=\"\" class=\"wp-image-11417\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-16-3-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-16-3-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-16-3-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-16-3-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-16-3-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Ikona \u201e<b>bloky A\u201c<\/b> v\u017edy zobrazuje jazyk, ktor\u00fd si pr\u00e1ve prezer\u00e1te, pri\u010dom medzi jazykmi m\u00f4\u017eete prep\u00edna\u0165 kliknut\u00edm na ich n\u00e1zvy.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-17-5-1024x517.png\" alt=\"\" class=\"wp-image-11419\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-17-5-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-17-5-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-17-5-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-17-5-1536x776.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-17-5-2048x1035.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Ak u\u017e viete, ako funguj\u00fa <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/#Predefined-answers-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Skupiny preddefinovan\u00fdch odpoved\u00ed,<\/a> m\u00f4\u017eete odpove\u010f dokonca prida\u0165 do skupiny u\u017e pri jej vytv\u00e1ran\u00ed.<\/p>\n\n\n\n<p>M\u00f4\u017eete tak urobi\u0165 v\u00fdberom mo\u017enosti \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c z \u201e<strong>kontextov\u00e9ho menu (tri bodky)<\/strong>\u201c. Potom za\u010diarknite pol\u00ed\u010dko v zozname, ktor\u00fd sa zobraz\u00ed pri pr\u00edslu\u0161nej skupine, a potvr\u010fte svoj v\u00fdber tla\u010didlom \u201e<strong>Prida\u0165<\/strong>\u201c. <\/p>\n\n\n\n<p>Ak chcete zisti\u0165, ako funguj\u00fa <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/#Predefined-answers-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Skupiny preddefinovan\u00fdch odpoved\u00ed, nav\u0161t\u00edvte t\u00fato sekciu<\/a>.<\/p>\n\n\n\n<p>Ke\u010f je v\u0161etko vy\u0161\u0161ie uveden\u00e9 hotov\u00e9, pou\u017eite mo\u017enos\u0165 \u201e<strong>Ulo\u017ei\u0165<\/strong>\u201c na ulo\u017eenie novej odpovede alebo mo\u017enos\u0165 \u201e<strong>Zru\u0161i\u0165<\/strong>\u201c na zahodenie v\u0161etk\u00fdch nastaven\u00ed a za\u010datie odznova.<\/p>\n\n\n\n<p>Novo vytvoren\u00e9 preddefinovan\u00e9 odpovede s\u00fa pripraven\u00e9 na okam\u017eit\u00e9 pou\u017eitie. Teraz sa m\u00f4\u017eeme nau\u010di\u0165, <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/sprava-hodnoteni\/odpoved-na-hodnotenie\/\" target=\"_blank\" rel=\"noreferrer noopener\">ako pou\u017e\u00edva\u0165 preddefinovan\u00e9 odpovede<\/a>, ke\u010f obdr\u017e\u00edte sp\u00e4tn\u00fa v\u00e4zbu.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-green-cyan-color has-alpha-channel-opacity has-light-green-cyan-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Adjustpredefinedanswer\">\u00daprava preddefinovanej odpovede<\/h2>\n\n\n\n<p>Pokia\u013e ide o zmeny v r\u00e1mci Preddefinovan\u00fdch odpoved\u00ed, m\u00f4\u017eete zmeni\u0165 nasledovn\u00e9:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>N\u00e1zov odpovede:<\/strong><br>Kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku odpovede, ktor\u00fa chcete upravi\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Premenova\u0165<\/strong>\u201c.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"555\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-18-4-1024x555.png\" alt=\"\" class=\"wp-image-11422\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-18-4-1024x555.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-18-4-300x163.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-18-4-768x416.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-18-4-370x200.png 370w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-18-4.png 1356w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>\u010eal\u0161\u00edm sp\u00f4sobom je klikn\u00fa\u0165 na riadok, v ktorom je umiestnen\u00e1 odpove\u010f a vybra\u0165 mo\u017enos\u0165 \u201e<strong>Premenova\u0165<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"318\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-22-3-1024x318.png\" alt=\"\" class=\"wp-image-11424\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-22-3-1024x318.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-22-3-300x93.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-22-3-768x239.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-22-3.png 1445w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>V oboch pr\u00edpadoch sa zobraz\u00ed nov\u00e9 okno, v ktorom m\u00f4\u017eete nahradi\u0165 p\u00f4vodn\u00fd n\u00e1zov nov\u00fdm. <\/p>\n\n\n\n<p>Nezabudnite potvrdi\u0165 prep\u00edsanie cez tla\u010didlo \u201e<strong>Ulo\u017ei\u0165<\/strong>\u201c.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Text odpovede:<\/strong><br>Kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku odpovede, ktor\u00fa chcete upravi\u0165 a v\u00fdberom mo\u017enosti \u201e<strong>Upravi\u0165<\/strong>\u201c.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"555\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-19-2-1024x555.png\" alt=\"\" class=\"wp-image-11426\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-19-2-1024x555.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-19-2-300x163.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-19-2-768x416.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-19-2-370x200.png 370w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-19-2.png 1356w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>\u010eal\u0161\u00edm sp\u00f4sobom je kliknutie na riadok, kde je umiestnen\u00e1 odpove\u010f.<\/p>\n\n\n\n<p>V oboch pr\u00edpadoch sa zobraz\u00ed nov\u00e9 okno, v ktorom m\u00f4\u017eete prep\u00edsa\u0165 p\u00f4vodn\u00fd text.<\/p>\n\n\n\n<p>Nezabudnite potvrdi\u0165 prep\u00edsanie cez tla\u010didlo \u201e<strong>Ulo\u017ei\u0165<\/strong>\u201c.<\/p>\n\n\n\n<p>\u010eal\u0161ie zmeny s\u00fa spojen\u00e9 so <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/#Predefined-answers-groups\" target=\"_blank\" rel=\"noreferrer noopener\">Skupinami preddefinovan\u00fdch odpoved\u00ed<\/a>, tak\u017ee nev\u00e1hajte a nav\u0161t\u00edvte priamo t\u00fato sekciu.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-green-cyan-color has-alpha-channel-opacity has-light-green-cyan-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Duplikovanie preddefinovanej odpovede<\/h2>\n\n\n\n<p>Ak potrebujete vytvori\u0165 rovnak\u00fa alebo podobn\u00fa Preddefinovan\u00fa odpove\u010f, ako je niektor\u00e1, ktor\u00e1 sa u\u017e vyu\u017e\u00edva, pou\u017eite mo\u017enos\u0165 \u201e<strong>Duplikova\u0165<\/strong>\u201c.<\/p>\n\n\n\n<p>To mo\u017eno vykona\u0165 tromi r\u00f4znymi sp\u00f4sobmi:<\/p>\n\n\n\n<p>1. Kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku odpovede, ktor\u00fa chcete duplikova\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Duplikova\u0165<\/strong>\u201c.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"476\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-17-1024x476.png\" alt=\"\" class=\"wp-image-12250\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-17-1024x476.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-17-300x140.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-17-768x357.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-17-1536x714.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-17.png 1952w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Za\u010diarknut\u00edm pol\u00ed\u010dka umiestnen\u00e9ho na za\u010diatku riadku odpovede, ktor\u00fa chcete duplikova\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Duplikova\u0165<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"398\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-18-2-1024x398.png\" alt=\"\" class=\"wp-image-12246\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-18-2-1024x398.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-18-2-300x116.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-18-2-768x298.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-18-2-1536x596.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-18-2.png 1844w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete duplikova\u0165 viac ako jednu odpove\u010f naraz.<\/p>\n\n\n\n<p>3. Kliknut\u00edm na riadok, v ktorom sa nach\u00e1dza odpove\u010f, a v\u00fdberom mo\u017enosti \u201e<strong>Duplikova\u0165<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"394\" data-id=\"12248\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-16-1-1024x394.png\" alt=\"\" class=\"wp-image-12248\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-16-1-1024x394.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-16-1-300x116.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-16-1-768x296.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-16-1-1536x591.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-16-1.png 1844w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p>Ak potrebujete upravi\u0165 duplicitn\u00e9 \u0161abl\u00f3ny, viac inform\u00e1ci\u00ed n\u00e1jdete v \u010dasti <a href=\"#Adjustpredefinedanswer\" data-type=\"internal\" data-id=\"#Adjustpredefinedanswer\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u00daprava preddefinovanej odpovede<\/strong><\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-vivid-green-cyan-color has-alpha-channel-opacity has-vivid-green-cyan-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Delete-predefined-answers\">Odstr\u00e1nenie preddefinovanej odpovede<\/h2>\n\n\n\n<p>Odstr\u00e1nenie preddefinovanej odpovede je jednoduch\u00fd proces, ktor\u00fd mo\u017eno vykona\u0165 tromi r\u00f4znymi sp\u00f4sobmi:<\/p>\n\n\n\n<p>  1. 1. Kliknut\u00edm na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku odpovede, ktor\u00fa chcete vymaza\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"517\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-23-3-1024x517.png\" alt=\"\" class=\"wp-image-11428\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-23-3-1024x517.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-23-3-300x152.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-23-3-768x388.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-23-3.png 1356w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>2. Za\u010diarknut\u00edm pol\u00ed\u010dka umiestnen\u00e9ho na za\u010diatku riadku s odpove\u010fou, ktor\u00fa chcete vymaza\u0165, a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c.<\/p>\n\n\n\n<p>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete odstr\u00e1ni\u0165 viac ako jednu odpove\u010f naraz.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"566\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-24-5-1024x566.png\" alt=\"\" class=\"wp-image-11430\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-24-5-1024x566.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-24-5-300x166.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-24-5-768x424.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-24-5.png 1356w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>3. Kliknut\u00edm na riadok, kde sa nach\u00e1dza odpove\u010f a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"339\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-27-6-1024x339.png\" alt=\"\" class=\"wp-image-11432\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-27-6-1024x339.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-27-6-300x99.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-27-6-768x254.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/image-27-6.png 1356w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>V\u017edy sa zobraz\u00ed nov\u00e9 okno, kde mus\u00edte potvrdi\u0165 svoje rozhodnutie vymaza\u0165 odpove\u010f (odpovede). Po potvrden\u00ed bude preddefinovan\u00e1 odpove\u010f \u00faspe\u0161ne vymazan\u00e1. <\/p>\n\n\n\n<p><strong>\u26a0\ufe0f<em> <strong>Ke\u010f <strong>odstr\u00e1nite<\/strong> ak\u00fako\u013evek preddefinovan\u00fa odpove\u010f, nebudete ju m\u00f4c\u0165 obnovi\u0165<\/strong>. Jedinou mo\u017enos\u0165ou je <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/#createpredefinedanswers\" target=\"_blank\" rel=\"noreferrer noopener\">vytvori\u0165 nov\u00fa preddefinovan\u00fa odpove\u010f.<\/a><\/em><\/strong> <\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-green-cyan-color has-alpha-channel-opacity has-light-green-cyan-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Predefined-answers-groups\">Skupiny preddefinovan\u00fdch odpoved\u00ed<\/h2>\n\n\n\n<p>Skupiny preddefinovan\u00fdch odpoved\u00ed sa pou\u017e\u00edvaj\u00fa na zoskupenie Preddefinovan\u00fdch odpoved\u00ed spojen\u00fdch s jedn\u00fdm t\u00edmom alebo t\u00e9mou (jeden typ sp\u00e4tnej v\u00e4zby) pre efekt\u00edvnej\u0161ie vyh\u013ead\u00e1vanie pri pou\u017e\u00edvan\u00ed.<\/p>\n\n\n\n<p><b>Pr\u00edklad<\/b>: Vytvor\u00edme tri odpovede pre pozit\u00edvnu sp\u00e4tn\u00fa v\u00e4zbu a zoskup\u00edme ich do jednej skupiny s n\u00e1zvom \u201e<b>Pozit\u00edvne odpovede<\/b>\u201c. \u010eal\u0161ie tri odpovede s\u00favisia s negat\u00edvnou sp\u00e4tnou v\u00e4zbou a \u010fal\u0161\u00edch \u0161es\u0165 bude pou\u017eit\u00fdch len pre konkr\u00e9tny t\u00edm (napr\u00edklad call centrum). Ke\u010f pr\u00edde pozit\u00edvna sp\u00e4tn\u00e1 v\u00e4zba, m\u00f4\u017eete jednoducho nav\u0161t\u00edvi\u0165 skupinu \u201e<b>Pozit\u00edvne odpovede<\/b>\u201c a vybra\u0165 odpove\u010f bez toho, aby ste museli preh\u013ead\u00e1va\u0165 v\u0161etk\u00fdch dvan\u00e1s\u0165 vytvoren\u00fdch odpoved\u00ed.   <\/p>\n\n\n\n<p>Na vytvorenie novej skupiny mus\u00ed by\u0165 <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/#createpredefinedanswers\" target=\"_blank\" rel=\"noreferrer noopener\">vytvoren\u00e1 aspo\u0148 jedna Preddefinovan\u00e1 odpove\u010f<\/a>.<\/p>\n\n\n\n<p>Skupiny preddefinovan\u00fdch odpoved\u00ed m\u00f4\u017eete za\u010da\u0165 nastavova\u0165 tak, \u017ee nav\u0161t\u00edvite sekciu \u201e<strong>Preddefinovan\u00e9 odpovede<\/strong>\u201c v Nastaveniach a kliknete na tla\u010didlo \u201e<strong>+ Vytvori\u0165 skupinu<\/strong>\u201c.<\/p>\n\n\n\n<p>Objav\u00ed sa nov\u00e9 okno, kde najprv pomenujete skupinu. N\u00e1zov zvy\u010dajne predstavuje kampa\u0148, ku ktorej sa odpovede via\u017eu (n\u00e1zov t\u00edmu, subjekt \u0161trukt\u00fary, produkt, at\u010f.) a typ sp\u00e4tnej v\u00e4zby (pozit\u00edvna\/neutr\u00e1lna\/negat\u00edvna). <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"796\" height=\"365\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Snimka-obrazovky-2023-02-27-o-16.22-1-1.png\" alt=\"\" class=\"wp-image-11434\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Snimka-obrazovky-2023-02-27-o-16.22-1-1.png 796w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Snimka-obrazovky-2023-02-27-o-16.22-1-1-300x138.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Snimka-obrazovky-2023-02-27-o-16.22-1-1-768x352.png 768w\" sizes=\"(max-width: 796px) 100vw, 796px\" \/><\/figure>\n<\/div>\n\n\n<p>Ke\u010f\u017ee ka\u017ed\u00e1 skupina potrebuje aspo\u0148 jednu odpove\u010f, m\u00f4\u017eete ich prida\u0165 kliknut\u00edm na mo\u017enos\u0165 \u201e<strong>+Prida\u0165 odpove\u010f<\/strong>\u201c.<br>Otvor\u00ed sa nov\u00e9 okno, v ktorom vyberiete relevantn\u00e9 odpovede za\u010diarknut\u00edm pol\u00ed\u010dka ved\u013ea ich n\u00e1zvu <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"498\" height=\"319\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Snimka-obrazovky-2023-02-27-o-16.23-1-1.png\" alt=\"\" class=\"wp-image-11436\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Snimka-obrazovky-2023-02-27-o-16.23-1-1.png 498w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Snimka-obrazovky-2023-02-27-o-16.23-1-1-300x192.png 300w\" sizes=\"(max-width: 498px) 100vw, 498px\" \/><\/figure>\n<\/div>\n\n\n<p>Potvr\u010fte svoj v\u00fdber pomocou tla\u010didla \u201e<strong>Prida\u0165<\/strong>\u201c a ulo\u017ete nov\u00fa skupinu.<\/p>\n\n\n\n<p>Text preddefinovanej odpovede po pridan\u00ed do skupiny m\u00f4\u017eete jednoducho skontrolova\u0165 kliknut\u00edm na n\u00e1zov odpovede. Objav\u00ed sa nov\u00e9 okno, kde m\u00f4\u017eete dokonca zmeni\u0165 text odpovede a jej jazykov\u00e9 vari\u00e1cie. <\/p>\n\n\n\n<p>Ak potrebujete vykona\u0165 \u00fapravy v r\u00e1mci vytvorenej skupiny, pozrite si \u010das\u0165 <a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/preddefinovane-odpovede\/#Groups-settings\" target=\"_blank\" rel=\"noreferrer noopener\">\u00daprava skup\u00edn preddefinovan\u00fdch odpoved\u00ed<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-light-green-cyan-color has-alpha-channel-opacity has-light-green-cyan-background-color has-background is-style-wide\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Groups-settings\">\u00daprava skup\u00edn preddefinovan\u00fdch odpoved\u00ed<\/h2>\n\n\n\n<p>Pokia\u013e ide o zmeny v r\u00e1mci Skup\u00edn preddefinovan\u00fdch odpoved\u00ed, m\u00f4\u017eete urobi\u0165 nasledovn\u00e9:<\/p>\n\n\n\n<p><b>Premenovanie skupiny:<\/b><\/p>\n\n\n\n<p>Kliknite na riadok, kde je skupina umiestnen\u00e1 a nahra\u010fte p\u00f4vodn\u00fd n\u00e1zov nov\u00fdm vo vstupnom poli \u201e<strong>N\u00e1zov skupiny<\/strong>\u201c. Nezabudnite potvrdi\u0165 zmenu cez tla\u010didlo \u201e<strong>Ulo\u017ei\u0165<\/strong>\u201c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"356\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Zznamobrazovky2025-02-05o10.00.13-ezgif.com-video-to-gif-converter.gif\" alt=\"\" class=\"wp-image-12267\"\/><\/figure>\n<\/div>\n\n\n<p><strong>Odstr\u00e1nenie skupiny:<\/strong><\/p>\n\n\n\n<p>1. Kliknite na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku skupiny, ktor\u00fa chcete vymaza\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"349\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-19-1-1024x349.png\" alt=\"\" class=\"wp-image-12269\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-19-1-1024x349.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-19-1-300x102.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-19-1-768x262.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-19-1-1536x524.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-19-1.png 1968w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>2. Za\u010diarknite <strong>pol\u00ed\u010dko<\/strong> umiestnen\u00e9ho na za\u010diatku riadku skupiny, ktor\u00fa chcete odstr\u00e1ni\u0165, a vyberte mo\u017enost \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c. <\/p>\n\n\n\n<p>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete odstr\u00e1ni\u0165 viacero skup\u00edn naraz.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"359\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-20-1-1024x359.png\" alt=\"\" class=\"wp-image-12271\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-20-1-1024x359.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-20-1-300x105.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-20-1-768x269.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-20-1-1536x539.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-20-1.png 1870w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>3. Kliknut\u00edm na riadok, v ktorom je skupina umiestnen\u00e1 a v\u00fdberom mo\u017enosti \u201e<strong>Odstr\u00e1ni\u0165<\/strong>\u201c v <strong>\u201ekontextovom menu (tri bodky)\u201c<\/strong> umiestnenom v pravom hornom rohu.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-21-1-1024x540.png\" alt=\"\" class=\"wp-image-12273\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-21-1-1024x540.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-21-1-300x158.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-21-1-768x405.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-21-1-1536x811.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-21-1-2048x1081.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>\u26a0\ufe0f <em>Upozor\u0148ujeme, \u017ee preddefinovan\u00e9 odpovede pou\u017eit\u00e9 v skupine sa neodstr\u00e1nia, ak odstr\u00e1nite iba skupinu.<\/em><\/strong><\/p>\n\n\n\n<p><strong>Pres\u00favanie odpoved\u00ed v r\u00e1mci skup\u00edn<\/strong><\/p>\n\n\n\n<p>Kliknite na riadok, v ktorom je umiestnen\u00e1 skupina, v ktorej chcete vykona\u0165 zmeny. Vyberte odpovede, ktor\u00e9 chcete presun\u00fa\u0165, za\u010diarknut\u00edm pol\u00ed\u010dka ved\u013ea ich mena a v rozba\u013eovacej ponuke \u201e<strong>Akcia<\/strong>\u201c a vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 do inej skupiny<\/strong>\u201c.  <\/p>\n\n\n\n<p>Po\u010das pres\u00favania odpoved\u00ed sa zobraz\u00ed v\u00fdzva na v\u00fdber inej skupiny (ktor\u00e1 u\u017e mus\u00ed by\u0165 vytvoren\u00e1).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"531\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-22-2-1024x531.png\" alt=\"\" class=\"wp-image-12275\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-22-2-1024x531.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-22-2-300x156.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-22-2-768x398.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-22-2-1536x797.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-22-2-770x400.png 770w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-22-2.png 1866w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>Prid\u00e1vanie odpoved\u00ed do skupiny:<\/strong><\/p>\n\n\n\n<p>Tu m\u00e1te nieko\u013eko mo\u017enost\u00ed:<\/p>\n\n\n\n<p>1. Kliknite na riadok, v ktorom je umiestnen\u00e1 skupina, v ktorej chcete vykona\u0165 zmeny, a vyberte mo\u017enos\u0165 \u201e<strong>+Prida\u0165 odpove\u010f<\/strong>\u201c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"531\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-23-1-1024x531.png\" alt=\"\" class=\"wp-image-12388\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-23-1-1024x531.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-23-1-300x156.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-23-1-768x398.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-23-1-1536x797.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-23-1-770x400.png 770w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-23-1.png 1866w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>2. Kliknite na \u201ekontextov\u00e9 menu (tri bodky)\u201c umiestnen\u00e9 na konci riadku s odpove\u010fou, ktor\u00fa chcete prida\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"499\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-29-1024x499.png\" alt=\"\" class=\"wp-image-12392\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-29-1024x499.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-29-300x146.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-29-768x374.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-29-1536x749.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-29.png 1986w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>3. Za\u010diarknite pol\u00ed\u010dko na za\u010diatku riadku s odpove\u010fou, ktor\u00fa chcete prida\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c. <\/p>\n\n\n\n<p>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete prida\u0165 viac ako jednu odpove\u010f naraz.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"407\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-30-1024x407.png\" alt=\"\" class=\"wp-image-12394\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-30-1024x407.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-30-300x119.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-30-768x305.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-30-1536x610.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-30.png 1872w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>4. Kliknite na riadok, kde sa nach\u00e1dza odpove\u010f a vyberte mo\u017enos\u0165 \u201e<strong>Prida\u0165 do skupiny<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"494\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-28-1024x494.png\" alt=\"\" class=\"wp-image-12390\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-28-1024x494.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-28-300x145.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-28-768x371.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-28-1536x742.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-28.png 1872w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p><strong>Odstr\u00e1nenie odpoved\u00ed zo skupiny:<\/strong><\/p>\n\n\n\n<p>Tu m\u00e1te nieko\u013eko mo\u017enost\u00ed:<\/p>\n\n\n\n<p>1. Kliknite na riadok, kde je umiestnen\u00e1 skupina, v ktorej chcete vykona\u0165 zmeny. Za\u010diarknite pol\u00ed\u010dka ved\u013ea odpoved\u00ed, ktor\u00e9 je potrebn\u00e9 odstr\u00e1ni\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 vybrat\u00e9<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcia<\/strong>\u201c. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"528\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-31-1024x528.png\" alt=\"\" class=\"wp-image-12396\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-31-1024x528.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-31-300x155.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-31-768x396.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-31-1536x793.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-31.png 1872w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2. Kliknite na riadok, v ktorom je umiestnen\u00e1 skupina, v ktorej je potrebn\u00e9 vykona\u0165 zmeny, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c z \u201e<strong>kontextov\u00e9ho menu (tri bodky)<\/strong>\u201c v riadku, kde je umiestnen\u00e1 odpove\u010f .<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"528\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-32-1024x528.png\" alt=\"\" class=\"wp-image-12400\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-32-1024x528.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-32-300x155.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-32-768x396.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-32-1536x793.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-32.png 1872w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. Kliknite na \u201e<strong>kontextov\u00e9 menu (tri bodky)<\/strong>\u201c umiestnen\u00e9 na konci riadku s odpove\u010fou, ktor\u00fa chcete odstr\u00e1ni\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"499\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-25-1-1024x499.png\" alt=\"\" class=\"wp-image-12398\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-25-1-1024x499.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-25-1-300x146.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-25-1-768x374.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-25-1-1536x749.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-25-1.png 1986w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>4. Za\u010diarknite pol\u00ed\u010dko na za\u010diatku riadku s odpove\u010fou, ktor\u00fa chcete odstr\u00e1ni\u0165, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c z rozba\u013eovacej ponuky \u201e<strong>Akcie<\/strong>\u201c. <br>\ud83d\udca1 T\u00e1to mo\u017enos\u0165 je lep\u0161ia, ke\u010f chcete prida\u0165 viac ako jednu odpove\u010f naraz. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"407\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-24-1-1024x407.png\" alt=\"\" class=\"wp-image-12402\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-24-1-1024x407.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-24-1-300x119.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-24-1-768x305.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-24-1-1536x610.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-24-1.png 1872w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>5. Kliknite na riadok, kde sa nach\u00e1dza odpove\u010f, a vyberte mo\u017enos\u0165 \u201e<strong>Odstr\u00e1ni\u0165 zo skupiny<\/strong>\u201c v \u201e<strong>kontextovom menu (tri bodky)<\/strong>\u201c umiestnenom v pravom hornom rohu.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"494\" src=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-27-1-1024x494.png\" alt=\"\" class=\"wp-image-12404\" srcset=\"https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-27-1-1024x494.png 1024w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-27-1-300x145.png 300w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-27-1-768x371.png 768w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-27-1-1536x742.png 1536w, https:\/\/wisdomhub.staffino.com\/wp-content\/uploads\/2024\/08\/Group-27-1.png 1872w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p>Syst\u00e9m sa V\u00e1s v\u017edy op\u00fdta, \u010di chcete t\u00fato akciu skuto\u010dne vykona\u0165. Po potvrden\u00ed bud\u00fa odpovede \u00faspe\u0161ne odstr\u00e1nen\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Str\u00e1nka Preddefinovan\u00e9 odpovede je prepojen\u00e1 s kni\u017enicou odpoved\u00ed, ktor\u00e9 mo\u017eno pou\u017ei\u0165 na odpovedanie na prijat\u00fa sp\u00e4tn\u00fa v\u00e4zbu. V skratke, preddefinovan\u00e9 odpovede sa pou\u017e\u00edvaj\u00fa na interakciu s Va\u0161imi z\u00e1kazn\u00edkmi po tom, ako zanechaj\u00fa sp\u00e4tn\u00fa v\u00e4zbu. Aby mana\u017e\u00e9ri u\u0161etrili \u010das neust\u00e1lym vytv\u00e1ran\u00edm nov\u00fdch vlastn\u00fdch odpoved\u00ed, je mo\u017en\u00e9 vytvori\u0165 sadu preddefinovan\u00fdch odpoved\u00ed. N\u00e1sledne si m\u00f4\u017eu jednoducho vybra\u0165 z [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":9656,"menu_order":8,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-12476","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/12476","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/comments?post=12476"}],"version-history":[{"count":9,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/12476\/revisions"}],"predecessor-version":[{"id":13368,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/12476\/revisions\/13368"}],"up":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/9656"}],"wp:attachment":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/media?parent=12476"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/doc_tag?post=12476"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}