{"id":13045,"date":"2025-08-05T04:20:35","date_gmt":"2025-08-05T02:20:35","guid":{"rendered":"https:\/\/wisdomhub.staffino.com\/docs\/wisdom-hub-dokumentacia\/distribucia\/dotaznik-spokojnosti-vlozeny-na-webe\/"},"modified":"2025-11-11T11:30:54","modified_gmt":"2025-11-11T10:30:54","slug":"dotaznik-spokojnosti-vlozeny-na-webe","status":"publish","type":"docs","link":"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/distribucia\/dotaznik-spokojnosti-vlozeny-na-webe\/","title":{"rendered":"Dotazn\u00edk spokojnosti vlo\u017een\u00fd na webe"},"content":{"rendered":"\n

Vlo\u017een\u00e9 dotazn\u00edky v\u00e1m umo\u017e\u0148uj\u00fa zbiera\u0165 sp\u00e4tn\u00fa v\u00e4zbu prostredn\u00edctvom online formul\u00e1ra, ktor\u00fd je dostupn\u00fd na va\u0161ej webovej str\u00e1nke.Sk\u00f4r ne\u017e za\u010dnete pracova\u0165 s vlo\u017een\u00fdmi dotazn\u00edkmi, uistite sa, \u017ee m\u00e1te vytvoren\u00fd aspo\u0148 jeden Dotazn\u00edk<\/a>.Bez tohto nastavenia nebude mo\u017en\u00e9 vlo\u017ei\u0165 dotazn\u00edk na web, a to ani ako koncept. <\/p>\n\n

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Ako vytvori\u0165 vlo\u017een\u00fd dotazn\u00edk?<\/h3>\n\n

Za\u010dnite kliknut\u00edm na mo\u017enos\u0165 \u201eStaffino embed k\u00f3d<\/strong>\u201c. Otvor\u00ed sa nov\u00e9 pop-up okno, kde zad\u00e1te dom\u00e9nu (URL), na ktorej sa bude vlo\u017een\u00fd dotazn\u00edk zobrazova\u0165.Ak m\u00e1 by\u0165 vlo\u017een\u00fd dotazn\u00edk dostupn\u00fd na viacer\u00fdch dom\u00e9nach, pou\u017eite mo\u017enos\u0165 \u201ePrida\u0165 dom\u00e9nu<\/strong>\u201c a dopl\u0148te \u010fal\u0161ie webov\u00e9 str\u00e1nky. Potvr\u010fte v\u00fdber kliknut\u00edm na tla\u010didlo \u201eUlo\u017ei\u0165\u201c.<\/p>\n

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N\u00e1sledne pokra\u010dujte kliknut\u00edm na modr\u00e9 tla\u010didlo \u201eVytvori\u0165 vlo\u017een\u00fd dotazn\u00edk<\/strong>\u201c. Otvor\u00ed sa nov\u00e1 str\u00e1nka, kde m\u00f4\u017eete za\u010da\u0165 vyp\u013a\u0148a\u0165 potrebn\u00e9 \u00fadaje. <\/p>\n

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Ak ste neza\u010dali nastaven\u00edm \u201ePrida\u0165 dom\u00e9nu\u201c, v hornej \u010dasti konfigur\u00e1tora sa zobraz\u00ed upozornenie. V tom pr\u00edpade mus\u00edte najprv vykona\u0165 nastavenie s n\u00e1zvom \u201eNastavi\u0165 Staffino web tracker<\/strong>\u201c, aby ste mohli pokra\u010dova\u0165. <\/p>\n

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TABU\u013dKA \u201eDETAILY\u201c<\/strong>N\u00e1zov embedu<\/strong>: zvy\u010dajne reprezentuje kampa\u0148 alebo use case, pre ktor\u00e9 sa sp\u00e4tn\u00e1 v\u00e4zba zbiera (napr. Call centrum, Reklam\u00e1cie, at\u010f.).Popis<\/strong>: volite\u013en\u00fd \u2013 m\u00f4\u017eete prida\u0165 podrobnosti o kampani.Widget ID:<\/strong> ozna\u010denie widgetu (tag), ak je to potrebn\u00e9.<\/p>\n\n

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TABU\u013dKA \u201ePREREKVIZITY\u201cDotazn\u00edk<\/strong>: vyberte po\u017eadovan\u00fd dotazn\u00edk (flow) zo zoznamu.Jazyk<\/strong>: ak je dotazn\u00edk dostupn\u00fd vo viacer\u00fdch jazykoch, nastavte predvolen\u00fd jazyk.<\/p>\n\n

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TABU\u013dKA<\/strong> \u201ePARAMETRE\u201c<\/strong>N\/A<\/p>\n\n

TABU\u013dKA \u201eCIELENIE\u201cVidite\u013enos\u0165 na zariadeniach<\/strong>: zvo\u013ete, na ak\u00fdch zariadeniach sa m\u00e1 vlo\u017een\u00fd dotazn\u00edk zobrazova\u0165 (desktop\/tablet\/mobil).Vidite\u013enos\u0165 str\u00e1nok:<\/strong> vyberte, na ktor\u00fdch URL adres\u00e1ch sa m\u00e1 vlo\u017een\u00fd flow zobrazova\u0165, alebo ho povo\u013ete na celej webstr\u00e1nke. Pou\u017eite mo\u017enos\u0165 \u201ex\u201c na odstr\u00e1nenie konkr\u00e9tnych str\u00e1nok, alebo mo\u017enos\u0165 \u201eVyl\u00fa\u010di\u0165 z\u201c na vyl\u00fa\u010denie ur\u010dit\u00fdch \u010dast\u00ed webu. Base reduction<\/strong>: nastavte percento n\u00e1v\u0161tevn\u00edkov, ktor\u00fdm sa m\u00e1 vlo\u017een\u00fd flow zobrazova\u0165 (napr. 100\u202f% = ka\u017ed\u00fd n\u00e1v\u0161tevn\u00edk m\u00f4\u017ee zanecha\u0165 sp\u00e4tn\u00fa v\u00e4zbu).<\/p>\n\n

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TABU\u013dKA \u201eVZH\u013dAD\u201cTyp widgetu<\/strong>: vyberte medzi fixn\u00fdm tla\u010didlom alebo pohybliv\u00fdm tla\u010didlom.Fixn\u00e9 tla\u010didlo<\/strong>: nastavte jeho poz\u00edciu, \u0161t\u00fdl, text, farbu a jazykov\u00e9 mut\u00e1cie. M\u00f4\u017eete ur\u010di\u0165 oneskorenie zobrazenia, ako aj sp\u00f4sob otvorenia dotazn\u00edka (popup\/slider\/cel\u00e1 str\u00e1nka\/nov\u00e1 karta). Pohybliv\u00e9 tla\u010didlo<\/strong>: nastavte vzh\u013ead (text a farbu), n\u00e1h\u013ead v re\u00e1lnom \u010dase a sp\u00f4sob otvorenia dotazn\u00edka (popup\/slider\/cel\u00e1 str\u00e1nka\/nov\u00e1 karta).<\/p>\n

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TABU\u013dKA \u201eOMBEDZENIA\u201c<\/strong>Frekvencia zobrazenia tla\u010didla na zanechanie hodnotenia<\/strong>: zvo\u013ete, ako \u010dasto m\u00f4\u017ee n\u00e1v\u0161tevn\u00edk zanecha\u0165 sp\u00e4tn\u00fa v\u00e4zbu.Koncept hodnotenia<\/strong>: nastavte \u010das, po ktorom sa nedokon\u010den\u00fd dotazn\u00edk ulo\u017e\u00ed ako koncept.<\/p>\n\n

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Po vyplnen\u00ed v\u0161etk\u00fdch pol\u00ed kliknite na \u201eUlo\u017ei\u0165<\/strong>\u201c, aby ste flow ulo\u017eili ako koncept, alebo na \u201eUlo\u017ei\u0165 a aktivova\u0165<\/strong>\u201c, aby bol flow ihne\u010f pripraven\u00fd na pou\u017eitie. Ak chcete zmeny zahodi\u0165, kliknite na \u201eZru\u0161i\u0165<\/strong>\u201c.Ak je v\u0161etko spr\u00e1vne nastaven\u00e9, vygeneruje sa k\u00f3d. Tento k\u00f3d je potrebn\u00e9 umiestni\u0165 na str\u00e1nku, kde sa m\u00e1 vlo\u017een\u00fd dotazn\u00edk zobrazova\u0165. <\/p>\n\n

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Nov\u00fd vlo\u017een\u00fd dotazn\u00edk sa po vytvoren\u00ed automaticky zobraz\u00ed v tabu\u013eke. Jeho stav spozn\u00e1te pod\u013ea farby: zelen\u00e1 = akt\u00edvny, siv\u00e1 = neakt\u00edvny. <\/p>\n\n

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Ako duplikova\u0165 vlo\u017een\u00fd dotazn\u00edk?<\/h3>\n\n

Potrebujete vytvori\u0165 podobn\u00fd dotazn\u00edk ako niektor\u00fd, ktor\u00fd u\u017e existuje?Kliknite na tri bodky na konci riadku dan\u00e9ho flowu a vyberte mo\u017enos\u0165 \u201eDuplikova\u0165<\/strong>\u201c. <\/p>\n\n

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Nov\u00fd dotazn\u00edk sa vytvor\u00ed automaticky v neakt\u00edvnom stave s pridan\u00fdm ozna\u010den\u00edm \u201ek\u00f3pia\u201c v n\u00e1zve.<\/p>\n\n

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Ako upravi\u0165 vlo\u017een\u00fd dotazn\u00edk?<\/h3>\n\n

Ka\u017ed\u00fd vlo\u017een\u00fd dotazn\u00edk je mo\u017en\u00e9 upravi\u0165 pod\u013ea va\u0161ich potrieb.Kliknite kdeko\u013evek do riadku dan\u00e9ho dotazn\u00edka, alebo na tri bodky > \u201eUpravi\u0165<\/strong>\u201c.<\/p>\n\n

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V oboch pr\u00edpadoch sa otvor\u00ed nov\u00e9 okno, kde m\u00f4\u017eete vykona\u0165 zmeny. Pozn\u00e1mka: zmeny sa aplikuj\u00fa ihne\u010f po ulo\u017een\u00ed. <\/p>\n\n

\u26a0\ufe0fPozn\u00e1mka: Zmeny sa po ulo\u017een\u00ed aplikuj\u00fa okam\u017eite.<\/p>\n\n

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Ako pozastavi\u0165\/aktivova\u0165 vlo\u017een\u00fd dotazn\u00edk?<\/h3>\n\n

Stav dotazn\u00edka spozn\u00e1te pod\u013ea farby: zelen\u00e1 = akt\u00edvny, siv\u00e1 = neakt\u00edvny.Ak chcete zmeni\u0165 stav, kliknite na tri bodky > \u201ePozastavi\u0165\/Aktivova\u0165<\/strong>\u201c, alebo pou\u017eite tla\u010didlo \u201eAkcie<\/strong>\u201c po v\u00fdbere po\u017eadovan\u00e9ho dotazn\u00edka. <\/p>\n\n

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\u26a0\ufe0f Pozn\u00e1mka: Pozastavenie ovplyvn\u00ed vidite\u013enos\u0165 tla\u010didla na webe. Po op\u00e4tovnej aktiv\u00e1cii sa tla\u010didlo automaticky znovu zobraz\u00ed.<\/p>\n\n

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Ako vymaza\u0165 vlo\u017een\u00fd dotazn\u00edk?<\/h3>\n\n

Vytvorili ste dotazn\u00edk omylom alebo u\u017e nie je aktu\u00e1lny?Kliknite na tri bodky > \u201eVymaza\u0165<\/strong>\u201c. V novom okne potvr\u010fte, \u017ee si \u017eel\u00e1te dotazn\u00edk vymaza\u0165. Po potvrden\u00ed bude dotazn\u00edk \u00faspe\u0161ne odstr\u00e1nen\u00fd. <\/p>\n

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\u26a0\ufe0f Pozn\u00e1mka: Po vymazan\u00ed akt\u00edvneho dotazn\u00edka sa jeho widget automaticky odstr\u00e1ni z va\u0161ej webstr\u00e1nky a sp\u00e4tn\u00e1 v\u00e4zba sa u\u017e nebude zaznamen\u00e1va\u0165.<\/p>\n\n

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Ako obnovi\u0165 vlo\u017een\u00fd dotazn\u00edk?<\/h3>\n\n

Moment\u00e1lne nie je dostupn\u00e1 mo\u017enos\u0165 obnovi\u0165 vymazan\u00fd vlo\u017een\u00fd dotazn\u00edk. Jedinou mo\u017enos\u0165ou je vytvori\u0165 nov\u00fd. <\/p>\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Vlo\u017een\u00e9 dotazn\u00edky v\u00e1m umo\u017e\u0148uj\u00fa zbiera\u0165 sp\u00e4tn\u00fa v\u00e4zbu prostredn\u00edctvom online formul\u00e1ra, ktor\u00fd je dostupn\u00fd na va\u0161ej webovej str\u00e1nke.Sk\u00f4r ne\u017e za\u010dnete pracova\u0165 s vlo\u017een\u00fdmi dotazn\u00edkmi, uistite sa, \u017ee m\u00e1te vytvoren\u00fd aspo\u0148 jeden Dotazn\u00edk. Bez tohto nastavenia nebude mo\u017en\u00e9 vlo\u017ei\u0165 dotazn\u00edk na web, a to ani ako koncept. Ako vytvori\u0165 vlo\u017een\u00fd dotazn\u00edk? Za\u010dnite kliknut\u00edm na mo\u017enos\u0165 \u201eStaffino embed […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":13011,"menu_order":52,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-13045","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/13045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/comments?post=13045"}],"version-history":[{"count":3,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/13045\/revisions"}],"predecessor-version":[{"id":13577,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/13045\/revisions\/13577"}],"up":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/13011"}],"wp:attachment":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/media?parent=13045"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/doc_tag?post=13045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}