{"id":13276,"date":"2025-10-16T15:51:15","date_gmt":"2025-10-16T13:51:15","guid":{"rendered":"https:\/\/wisdomhub.staffino.com\/docs\/wisdom-hub-dokumentacia\/set-up-a-integracie\/implementacia-a-jej-kroky\/"},"modified":"2025-11-11T11:30:55","modified_gmt":"2025-11-11T10:30:55","slug":"implementacia-a-jej-kroky","status":"publish","type":"docs","link":"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/set-up-a-integracie\/implementacia-a-jej-kroky\/","title":{"rendered":"Implement\u00e1cia a jej kroky"},"content":{"rendered":"\n<p>Sme radi, \u017ee ste sa rozhodli pre spolupr\u00e1cu s nami!<\/p>\n\n<p><br\/>Po obdr\u017ean\u00ed uv\u00edtacieho e-mailu od v\u00e1\u0161ho dedikovan\u00e9ho projektov\u00e9ho mana\u017e\u00e9ra (ktor\u00fd v\u00e1m z\u00e1rove\u0148 spr\u00edstupn\u00ed cel\u00fd Staffino Wisdom Hub) m\u00f4\u017eete za\u010da\u0165 s implement\u00e1ciou.<br\/>Tento sprievodca v\u00e1m objasn\u00ed, \u010do sa o\u010dak\u00e1va z va\u0161ej strany a \u010do naopak dod\u00e1 Staffino v jednotliv\u00fdch krokoch. Na\u0161\u00edm cie\u013eom je zabezpe\u010di\u0165 hladk\u00fa spolupr\u00e1cu, jasn\u00e9 o\u010dak\u00e1vania a \u00fapln\u00fa transparentnos\u0165 \u2013 od \u00favodn\u00e9ho nastavenia a\u017e po fin\u00e1lne testovanie pred spusten\u00edm. <\/p>\n\n<p>Pri ka\u017edom kroku je uveden\u00e1 zodpovedn\u00e1 strana, tak\u017ee v\u017edy budete vedie\u0165, kto m\u00e1 \u010do na starosti.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>1. Vyplnenie setup dokumentu<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient<br\/>Vypln\u00edte <strong>setup dokument<\/strong>, kde uvediete k\u013e\u00fa\u010dov\u00e9 inform\u00e1cie o organiz\u00e1cii, kontaktn\u00e9 osoby, preferencie v komunik\u00e1cii a ciele jednotliv\u00fdch use case-ov.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>2. Vytvorenie organiza\u010dnej \u0161trukt\u00fary<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: Staffino<br\/>Na z\u00e1klade vyplnen\u00e9ho setup dokumentu nakonfigurujeme v platforme \u0161trukt\u00faru va\u0161ej organiz\u00e1cie tak, aby podporovala zber a vyhodnocovanie sp\u00e4tnej v\u00e4zby.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>3. N\u00e1vrh dotazn\u00edkov (vr\u00e1tane vizu\u00e1lov)<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient<br\/>V platforme vytvor\u00edte prv\u00fd n\u00e1vrh z\u00e1kazn\u00edckeho prieskumu \u2013 v\u0161etky ot\u00e1zky a vizu\u00e1ly va\u0161ej zna\u010dky.<br\/>Preh\u013ead v\u0161etk\u00fdch prvkov, ktor\u00e9 prieskumy podporuj\u00fa, <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/editor-dotaznikov\/kniznica-prvkov\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1jdete tu.<\/a><\/strong> Ak by ste potrebovali pom\u00f4c\u0165 s <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/editor-dotaznikov\/vytvorenie-dotaznika\/\" target=\"_blank\" rel=\"noreferrer noopener\">tvorbou dotazn\u00edka<\/a><\/strong>, radi v\u00e1m pom\u00f4\u017eeme.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>4. Kontrola a \u00fapravy dotazn\u00edkov<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: Staffino<br\/>Prezrieme v\u00e1\u0161 n\u00e1vrh a pod\u013ea potreby ho uprav\u00edme tak, aby pou\u017e\u00edvate\u013esk\u00e1 sk\u00fasenos\u0165 bola bezprobl\u00e9mov\u00e1. Nastav\u00edme logiku, podmienky a zos\u00falad\u00edme prieskum s osved\u010den\u00fdmi postupmi.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>5. Vytvorenie \u0161abl\u00f3n \u017eiadost\u00ed o sp\u00e4tn\u00fa v\u00e4zbu (e-mail\/SMS)<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient<br\/>Priprav\u00edte obsah a vizu\u00e1ly do spr\u00e1v, ktor\u00fdmi budete z\u00e1kazn\u00edkov \u017eiada\u0165 o sp\u00e4tn\u00fa v\u00e4zbu cez e-mail a\/alebo SMS. Ak je to vhodn\u00e9, dod\u00e1te aj \u0161abl\u00f3ny pripomienok pre t\u00fdch, ktor\u00ed e\u0161te neodpovedali.<br\/>Viac inform\u00e1ci\u00ed o \u0161abl\u00f3nach <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-ziadosti\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1jdete tu<\/a><\/strong>.  <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>6. Vytvorenie \u0161abl\u00f3n automatick\u00fdch odpoved\u00ed (ak s\u00fa potrebn\u00e9)<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient<br\/>Priprav\u00edte automatick\u00e9 odpovede, ktor\u00e9 sa z\u00e1kazn\u00edkom odo\u0161l\u00fa po odoslan\u00ed sp\u00e4tnej v\u00e4zby.<br\/>Viac o <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/sablony-automatickych-odpovedi\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatick\u00fdch odpovediach sa do\u010d\u00edtate tu<\/a><\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>7. Nastavenie podmienok pre automatick\u00e9 odpovede (ak s\u00fa potrebn\u00e9)<\/strong><\/h3>\n\n<p>Responsibility: Client, StaffinoZodpovednos\u0165: klient, Staffino<br\/>Klient: definuje pravidl\u00e1 (zahrnut\u00e9 v setup dokumente).<br\/>Staffino: nastav\u00ed podmienky priamo v platforme.<br\/>Automatick\u00e9 odpovede m\u00f4\u017eu by\u0165 spusten\u00e9 pod\u013ea sentimentu, sk\u00f3re, t\u00e9my alebo in\u00fdch vopred ur\u010den\u00fdch podmienok.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>8. Definovanie d\u00e1tovej \u0161trukt\u00fary<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient<br\/>V setup dokumente ur\u010d\u00edte, ako bud\u00fa \u0161trukt\u00farovan\u00e9 d\u00e1ta pre zber sp\u00e4tnej v\u00e4zby \u2013 identifik\u00e1tory z\u00e1kazn\u00edkov, \u0161trukt\u00faru organiz\u00e1cie a atrib\u00faty pre reporting.<br\/>Na lep\u0161iu orient\u00e1ciu m\u00f4\u017eete vyu\u017ei\u0165 na\u0161u <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/zdroje-dat\/#predefined-attributes-library\" target=\"_blank\" rel=\"noreferrer noopener\">kni\u017enicu preddefinovan\u00fdch atrib\u00fatov<\/a><\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>9a. Nastavenie v\u00fdmeny d\u00e1t \u2013 pomocou \u0161tandardnej integr\u00e1cie Staffino <\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient, Staffino<br\/>Staffino: nastav\u00ed API endpoint alebo SFTP \u00fa\u010det.<br\/>Klient: priprav\u00ed a pravidelne posiela d\u00e1ta v dohodnutom form\u00e1te.<\/p>\n\n<p>Podporujeme prenos d\u00e1t cez API alebo SFTP pre automatizovan\u00e9 zasielanie \u017eiadost\u00ed o sp\u00e4tn\u00fa v\u00e4zbu. Viac inform\u00e1ci\u00ed o <strong><a target=\"_blank\" href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/nastavenia\/zdroje-dat\/#typy-zdrojov-dat\" rel=\"noreferrer noopener\">typoch d\u00e1tov\u00fdch zdrojov n\u00e1jdete tu<\/a><\/strong>. <\/p>\n\n<h3 class=\"wp-block-heading\"><strong>9b. Nastavenie v\u00fdmeny d\u00e1t \u2013 pomocou vlastnej integr\u00e1cie s klientskym syst\u00e9mom <\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient, Staffino<br\/>Klient: poskytne dokument\u00e1ciu, pr\u00edstupov\u00e9 \u00fadaje a technick\u00fa podporu.<br\/>Staffino: implementuje integr\u00e1ciu pod\u013ea va\u0161ich \u0161pecifik\u00e1ci\u00ed.<\/p>\n\n<p>Pre klientov s vlastn\u00fdmi d\u00e1tov\u00fdmi syst\u00e9mami vieme prisp\u00f4sobi\u0165 integr\u00e1ciu ich technick\u00e9mu prostrediu.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>10. Nastavenie sp\u00fa\u0161\u0165a\u010dov distrib\u00facie a doru\u010dovania<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient, Staffino<br\/>Klient: definuje logiku a po\u017eiadavky.<br\/>Staffino: nastav\u00ed parametre v platforme.<\/p>\n\n<p>Tieto nastavenia ur\u010duj\u00fa, ktor\u00fd dotazn\u00edk sa odo\u0161le, ak\u00fd komunika\u010dn\u00fd kan\u00e1l a \u0161abl\u00f3na sa pou\u017eije a kedy a za ak\u00fdch podmienok sa spr\u00e1vy odosielaj\u00fa. Viac inform\u00e1ci\u00ed o sp\u00fa\u0161\u0165a\u010doch <strong><a href=\"https:\/\/wisdomhub.staffino.com\/sk\/docs\/wisdom-hub-dokumentacia\/distribucia\/ziadosti-o-spatnu-vazbu-spustace-a-rozdelovace-distribucie\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1jdete tu<\/a><\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>11. Spolo\u010dn\u00e9 testovanie<\/strong><\/h3>\n\n<p>Zodpovednos\u0165: klient, Staffino<br\/>Spolo\u010dne otestujeme, \u010di sa dotazn\u00edky zobrazuj\u00fa spr\u00e1vne, \u0161abl\u00f3ny vyzeraj\u00fa pod\u013ea o\u010dak\u00e1van\u00ed, d\u00e1ta aj automatick\u00e9 odpovede funguj\u00fa, a \u010di je v\u0161etko pripraven\u00e9 na ostr\u00e9 spustenie.<\/p>\n\n<p>Ke\u010f testovanie prebehne \u00faspe\u0161ne, m\u00f4\u017eeme spusti\u0165 zber sp\u00e4tnej v\u00e4zby od va\u0161ich z\u00e1kazn\u00edkov.<\/p>\n\n<p><\/p>\n\n<p>Nebojte sa na ni\u010d sp\u00fdta\u0165. V\u00e1\u0161 projektov\u00fd mana\u017e\u00e9r je v\u017edy k dispoz\u00edcii, aby v\u00e1m pomohol s ktor\u00fdmko\u013evek z uveden\u00fdch krokov. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sme radi, \u017ee ste sa rozhodli pre spolupr\u00e1cu s nami! Po obdr\u017ean\u00ed uv\u00edtacieho e-mailu od v\u00e1\u0161ho dedikovan\u00e9ho projektov\u00e9ho mana\u017e\u00e9ra (ktor\u00fd v\u00e1m z\u00e1rove\u0148 spr\u00edstupn\u00ed cel\u00fd Staffino Wisdom Hub) m\u00f4\u017eete za\u010da\u0165 s implement\u00e1ciou.Tento sprievodca v\u00e1m objasn\u00ed, \u010do sa o\u010dak\u00e1va z va\u0161ej strany a \u010do naopak dod\u00e1 Staffino v jednotliv\u00fdch krokoch. Na\u0161\u00edm cie\u013eom je zabezpe\u010di\u0165 hladk\u00fa spolupr\u00e1cu, jasn\u00e9 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":12736,"menu_order":53,"comment_status":"open","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-13276","docs","type-docs","status-publish","hentry","no-post-thumbnail"],"acf":[],"_links":{"self":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/13276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/comments?post=13276"}],"version-history":[{"count":2,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/13276\/revisions"}],"predecessor-version":[{"id":13578,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/13276\/revisions\/13578"}],"up":[{"embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/docs\/12736"}],"wp:attachment":[{"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/media?parent=13276"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/wisdomhub.staffino.com\/sk\/wp-json\/wp\/v2\/doc_tag?post=13276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}