Feedback Internal Discussion

We encourage you to interact with your team members using the internal discussion feature in the Feedback Detail. The only requirements for a successful internal discussion are that the feedback must be visible to an employee—either by default or through the visibility switcher—and that you have an active Employee Recognition & Motivation module (employees have access to their performance and feedback). The only exception is when you want to keep the internal discussion restricted to managers.

To engage in an internal discussion, simply click on the ‘Internal Discussion’ section of the feedback detail or the dedicated icon and type your message into the input field. Confirm and send your message by clicking the “Send” button.

⚠️ Please note that once you send the message via the internal discussion, it cannot be undone.

However, you can send additional messages at any time. All participants will be notified via email when the discussion starts and after each new message. By default, employees can respond to any message, and participants are notified via email afterwards. New notifications are also stored in the main navigation under the “people” icon. You can access specific feedback with new messages within the internal discussion by clicking on the relevant notification.

To add more people to the internal discussion, use the “Edit Members” option. A new window will appear, where you can check the box next to team members to add or remove them from the ongoing internal discussion.

⚠️ Please note that the entire discussion history is shared with people added later on, and the discussion is disabled for those who are removed.

The entire internal discussion is highlighted in blue. This colour helps you easily differentiate it from notes, which are yellow, and replies, which are green.